Bennets renewed my motorcycle insurance even after I wrote to cancel
after numerous conversations they agreed to refund ,only after I wrote to dvla for disposal proof but I only got £30
by cheque they said they would pay the remaining back to the credit card,I stated the account had closed ... Read review
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Mr B.Taylor Review ofBudget Insurance Company Limitedby
brytaylor
Advantages: was a reasonable quote previous Disadvantages: Very rude customer support when complaining
Bennets renewed my motorcycle insurance even after I wrote to cancel
after numerous conversations they agreed to refund ,only after I wrote to dvla for disposal proof but I only got £30
by cheque they said they would pay the remaining back to the credit card,I stated the account had closed but they insisted they would only pay back to the account from which it came otherwise they would be breaking the law,after totally contradicting themselves ...
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Advantages: Fine if you NEVER need to contact Customer Services or make a claim Disadvantages: Incompetent, unhelpful, patronising employees
...people that Budget Home Insurance customer service will treat you, the customer, like dirt. In the end I gave up trying to get my policy altered and, with only a month to go on my Budget policy anyway, vowed to go with another company never to return. ...
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Advantages: Post Office fronted insurance product with £50 off first premium Disadvantages: Unscrupulous and disrespectful outfit
...by BISL Limited, who operate Budget and Bennetts insurance providers. I received my renewal letter last week, and it stated that a payment will be automatically taken from my credit card account unless I cancel the insurance.
I had never come across ths practice before and I considered it to be an unfair one, so I telephoned to inform BISL that I would not be renewing the policy.
The attitude of the service representative, Sarah, was very poor ... ...started talking very loudly and aggressively. I asked to speak to her supervisor and a man called Jeremy came on the line to tell me that they had plenty of other customers and that the practice of taking automatic payments was an FSA guideline. He concluded the conversation by telling me that the convresation was being recorded and getting me to state whether or not I would be renewing the policy. I told him that I would not be renewing.
I would ...
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Competitiveness of APR
Product package
Efficiency of service
Value for money
helpful
01.04.2008
Quick review of Budget Insurance Company Limited Review ofBudget Insurance Company Limitedby
azadtbg
I think this is standard with most policies that I have. The flip side is, if you are busy/forgetfull etc, your policy will renew and you won't be left uninsured should you forget to renew.
If you are on top of things, then there's no problem to cancel, is there?
Ciao members have rated this review on average somewhat helpful
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