Budget Insurance Company Limited

i too had a bad experience with this firm and as a result did not want to renew my insurance with them. I too never received my insurance certificate etc and after several phone calls where they told me it was in the post, it suddenly clicked to them that they had the wrong address for me..can you believe this they forgot to put a door number. However much to my disgust i was charged £10 for the extra policy they sent me as a result of their incompetence. I did not renew with them this year but guess what - they sent me an email saying they have deducted £290 from my card for renewal. i called ... more

In September (sorry I lied to you earlier, it was not December - must have had a blonde moment) of last year, I got my renewal for my car insurance from the AA, guess what, it had gone up drastically. Now like everyone else, I find the average motorist is being hit hard enough with increases in tax and fuel without having to pay out over the top for car insurance. My renewal quote was for £467.00 this was for fully comp, curtesy car, protected no claims, legal cover and and excess of £100.00. I know it's always best to shop around and that companies give better deals to new customers, so I ... more

I have been a customer of Budget Insurance for about 5 years and have had two non-fault accidents. the first was dealt with swiftly and efficiently, my car was fixed, a replacement car was given, all with no effort required from me. My second accident however coincided with the renewal of my policy. This meant that at the moment I was being requoted, my policy reflected an accident that had not yet been recorded as a non-fault, so my premium sky-rocketed. I went from around £37 a month to £87 a month but was told that once the incident had been recorded as a non-fault and my previous insurers ... more

Nightmare scenario - two months into an annual policy, all prepaid, your insurance underwriter goes bust! Argh! This happened to me (and many others) with the demise of Drake Insurance earlier this year. What this actually meant to policyholders depended very much on the broker you had used, and I had the good fortune of having gone via Budget! My initial decision to use Budget was based entirely on cost - the quote was approx. £60 cheaper than the competitors. However, when Drake sank (excuse the pun) Budget showed its worth. I have heard from others who lost the remainder of their policy and ... more

My partner bought his car insurance through this company for the first time last year. We were unfortunate to be rammed 10 mths later and have our car written off. Three months later we are still waiting for our money. They are sending us pathetic letters, trying to waste as much time as possible, offering us almost £6 k less than we paid 10 mths previously. I am at my wits end, is there anybody out there, that can offer me advice as to whom to contact etc ?? We have a solicitor but he is only able to deal with our personal injuries claims. The Insurance company asked us to send them private ... more