Home > Finance > Insurance > Car Insurance > Budget Insurance Company Limited > Review
Budget Insurance Company Limited

User Review

for Budget Insurance Company Limited
1 Star Poor customer service
10 of 11 Ciao Users found the following review helpful See ratings
Recommendable: No

Advantages Cheap

Disadvantages Non-responsive

Detailed Rating

Competitiveness of APR
Comprehensiveness of range of products
Product package
Efficiency of service
Value for money
Online - Content/organization of site Poor
Online - Reliability/speed of site Poor
more

The Author

Dariog

Author's newest reviews

  • 10/12/2007

    Poor customer service

I had all my insurances with Budget basically based on price and how helpful they were on the phone.
Howvever as each policy comes up for renewal I am changing.
Reason?
I renewed my car insurance in September but 3 weeks later the car failed its MoT and as it was too expensive to repair I decided to scrap it.
I rang to tell them and they said there would be a surcharge of £55, I had had the policy for THREE weeks. Their terms and conditions say they will charge a percentage, to me it represented 50%.
I wrote to their customer service department on 30/9/2007 and after 2 more letters I am on the 10th December still waiting a response.
They will of course lose more than that when I renew all my policies elsewhere.

Does anyone think this is worth pursuing in court like bank chargeres were? If so is there a solicitor out there who is willing to contact me.

Rate this User Review

How helpful was this review to you? Rating guidelines

Attention, this is the first review from this author

Instead of giving a negative rating, consider:

  • Help this member by giving your advice

  • Report fraud (for example plagiarism) or other issue with the review to the Ciao support team

Activate low rating buttons

Add your comment

 Post comment  Post comment

JavaScript should be enabled to rate or post a comment.

Comments

Maybe you have a question about Budget Insurance Company Limited? Ask here
Previous page Next page Page 1 of 3 | 1 - 5 out of 11 comments
  • Bens__mummy 04/01/2008 01:53
    Rated this review as
    Helpful

    as below

  • ewanm 30/12/2007 01:06
    Rated this review as
    Helpful
  • just.bcoz 26/12/2007 15:04
    Rated this review as
    Somewhat Helpful

    good review however more info and details will help to improve your ratings. if you add to your review let me know and ill rerate accordingly

  • MAFARRIMOND 11/12/2007 16:59
    Rated this review as
    Helpful
  • matty0501 11/12/2007 12:00
    Rated this review as
    Helpful

    Welcome to Ciao. Nice first review. Matt :-)

Previous page Next page Page 1 of 3 | 1 - 5 out of 11 comments

More reviews

for Budget Insurance Company Limited