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I had all my insurances with Budget basically based on price and how helpful they were on the phone. Howvever as each policy comes up for renewal I am changing. Reason? I renewed my car insurance in September but 3 weeks later the car failed its MoT and as it was too expensive to repair I decided to scrap it. I rang to tell them and they said there would be a surcharge of £55, I had had the policy for THREE weeks. Their terms and conditions say they will charge a percentage, to me it represented 50%. I wrote to their customer service department on 30/9/2007 and after 2 more letters I am on the 10th December still waiting a response. They will of course lose more than that when I renew all my policies elsewhere.
Does anyone think this is worth pursuing in court like bank chargeres were? If so is there a solicitor out there who is willing to contact me.