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User Review

for Budget Insurance Company Limited
See next review "Treats customers like dirt"
1 Star Mr B.Taylor
7 of 7 Ciao Users found the following review helpful See ratings
Recommendable: No

Advantages was a reasonable quote previous

Disadvantages Very rude customer support when complaining

Detailed Rating

Competitiveness of APR
Comprehensiveness of range of products
Product package
Efficiency of service
Value for money
Online - Content/organization of site Very Poor
Online - Reliability/speed of site Average
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The Author

brytaylor

Author's newest reviews

  • 09/05/2008

    Mr B.Taylor

Bennets renewed my motorcycle insurance even after I wrote to cancel
after numerous conversations they agreed to refund ,only after I wrote to dvla for disposal proof but I only got £30
by cheque they said they would pay the remaining back to the credit card,I stated the account had closed but they insisted they would only pay back to the account from which it came otherwise they would be breaking the law,after totally contradicting themselves
they were very rude and argumentative,eventually I wrote to the financial ombudsman 0845 080 1800 who are looking into my case
as they still have my money & refuse to return my calls,they seem to be a very polished act by selling you the cover,but absolutely incompetent with customer support....

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