Business Post

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--Intro-- The Business Post Group is split into 3 divisions -Parcel Services. UK to UK deliveries & is Business Posts largest revenue maker -UK Mail. Postal services for business customers. A Very new part of the group. -Specialist Services. Same day and pallatised services, UK Today, ... Read review

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Not too Bad!

AdvantagesPretty Cheap

DisadvantagesCant always do as they say

"--Intro-- The Business Post Group is split into 3 divisions -Parcel Services. UK to UK deliveries & is Business Posts largest revenue maker -UK Mail. Postal services for business customers. A Very new part of the group. -Specialist Services. Same day and pallatised services, UK Today, UK Pallets and Business Post Technical Couriers. I have only ever used Business Post parcel services and UK Today so they are the only ones i can review. --Business ..." Read review
06.04.2007

Ciao members have rated this review on average: very helpful

Community Level 1Whizzkid2008

Whizzkid2008

Abysmal customer service and lies

AdvantagesNone that i can see

DisadvantagesCustomer service, late deliveries, lying to customers

"My dealings with business post have only ever been as the recipient of goods where a retail firm has used them to dispatch said goods to me. They are never able to give even an estimate of delivery time, and their customer service agents have often been rude and unhelpful, refusing, it seems, to deviate at all from their scripted response to problems. Lately i ordered some pershiable items (food) that were dispatched via them, and was in all day to ..." Read review
13.08.2008

Ciao members have rated this review on average: helpful

Community Level 1jgreviews

jgreviews

Business Post - the worst delivery company .

AdvantagesNone!

DisadvantagesPoor customer service - poor service in general - Depot is miles away from anywhere

"Business post are easily the worst courier 'service' I have had the misforture of being forced to deal with. I have (or rather I havenot ) recently had 2 separate deliveries through business post. The first failed because the driver of the van never left any failed delivery cards so by the time I rang the suppiler the order had been sent back to them. The second failure was an order for alloy wheels - This time I did receive the card stating ..." Read review
14.03.2008

Ciao members have rated this review on average: helpful

Community Level 1Lucy.Cowell

Lucy.Cowell

A COURIER COMPANY THAT CANT DELIVER!

Advantagesnone what so ever

Disadvantagesunable to deliver goods less then 10 miles from depot

"...items for presents I called Business Post and arranged delivery for Friday and again left instructions for the parcel to be left over the fence. When I returned from work on the Friday there was no parcel and no failed delivery card meaning they hadn't even attempted to deliver! I called and complianed and was told the item would be delivered over the weekend and definetly by Christmas Eve.... it was no surprise that on returning home on Christmas ..." Read review
31.12.2007

Ciao members have rated this review on average: helpful

Community Level 1Steven_Tho...

Steven_Thomson

Terrible customer service, don't deliver on time

AdvantagesNone

DisadvantagesPlenty

"Just terrible. I ordered a TV to be delivered between 5pm and 8pm, requiring me to leave work early to get home in time. Needless to say, 3 hours of waiting with no delivery ensued. Telephone calls to the numbers specified websites gave no response - in particular, the delivery times phone line cuts you off after putting you on hold for 10 minutes. Finally got through to the general customer helpline, and they said that I would have to phone ..." Read review
03.09.2008

Ciao members have rated this review on average: helpful

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