Community images

  • BuyMobilePhones

Reviews - BuyMobilePhones

Mobile Phones & Telecommunications

> Show product information

Ability to customise
Customer service sup...
Layout & Design
Navigation
Prices

User reviews

Filter by
Review type
  • Quick reviews (1)
  • standard reviews (11)
Product rating
  • (1)
  • (3)
  • (2)
  • (6)
Sort by Helpfulness
  • Helpfulness
  • Product rating
  • Date

Super

good service, prompt, excellent deals

the ID giving process is a chore!!

About this time last year, one of my work friends got her phone upgraded, and then a couple of weeks later, she received a free ipod. I was absolutely amazed - and could have kicked myself as I had only had an upgrade on my mobile a month or so before. She had been told about this great site...

> Read review

Did you find this review helpful? Yes 0

Super

“Buymobilephones.net”

published 13/03/2008

Good deals and quick sending gifts

Emails dont seem to get replied too

I recently was after getting a Ipod touch but after finding prices averaging of £250 for the 16Gb i decided to look about for deals offering them for free with phone contracts as i had just under 2 month remaining on my current contract. I eventually found number of places but thought for a £35...

> Read review

Did you find this review helpful? Yes 0

Not for me

Good choice of phones

They avoid paying all cashback claims, difficult t...

I chose to buy a contract phone from BuyMobilePhones as they offered a good selection on their website and had the phone I wanted. I purchased a Nokia with a 12 month cashback contract. I applied for my first cashback claim after the first five bills (and line rental charges of £30 a month), only...

> Read review

Did you find this review helpful? Yes 0

Not for me

none

not ready to solve a serious problem

I have bought a Blackberry 9700 Bold and Orange contract from this company in January 2010 which has been by biggest regret of my life. Since that time, I have been unable to have a full conversation on the phone on either 2G or 3G setting – the line is continually cut off. They have exchanged my...

> Read review

Did you find this review helpful? Yes 0

Not for me

published 19/02/2008

Purchased my mobile phone from this company on one of their cashback offers. What a JOKE! I sent the first claim in on time and eventually discovered that I hadn't included all of the first five bills, only the fifth one, hence my claim was disallowed. Unfortunately they didn't tell me until it was too late and only after thounding them via email. Apparently ALL future claims are now void. I'll never deal with this company again and recommend everyone elase to do the same. There are good firms out there with cash back deals, such as mobileshop.com. Its just that this crowd aren't one of them. AVOID!

Did you find this review helpful? Yes 0

Satisfactory

“Poor Customer Service”

published 28/08/2008

great choice of mobiles, Fast delivery

Very Poor After sales support

Rang up for a upgrade, got a new Samsung omnia, delivered next day. Great, but then a few days later I find the LCD screen is faulty, Contacted Orange and got a Fault code, contacted Buymobilephones that I was sending in a faulty phone, no probs so far, buymobilephones contact me the phone isn't...

> Read review

Did you find this review helpful? Yes 0

Satisfactory

“Never again”

published 20/11/2006

None

Claiming cashback, customer services

I bought my Samsung D600 in December 2005 from this company and never again would I buy from this them. When it first arrived, the tariff was wrong and it took about 3 months to sort out with o2 (buymobilephones did not want to know). I made my first claim for cashback after month 4 and it took...

> Read review

Did you find this review helpful? Yes 0

Excellent

“buymobilephones.net”

published 09/05/2010

value for money, speedy shipping,

none

MUST READ AFTER READING SOME OF THE ARTICLES ON THIS FORUM IN REGARDS TO BUYMOBILEPHONES.NET, I WAS VERY SURPRISED TO SEE SUCH NEGATIVE FEEDBACK FROM THIS BUSINESS, AND THE REASON FOR THIS IS THAT I HAVE JUST RECENTLY BOUGHT PRODUCTS FROM THEM AND THE DEAL THAT I GOT WOULD BE VERY DIFFICULT TO...

> Read review

Did you find this review helpful? Yes 0

Super

“I didn't buy in the end!”

published 15/06/2010

Phone system, Courteous and effective staff

Unable to tell me when I would get my phone

I ordered an HTC Desire which was showing as due in stock the following day. However when I received my order confirmation by email, it showed a delivery expected within 10-15 working days. I phoned the following day and got through easily and spoke to a very helpful lady. I did a bit of further...

> Read review

Did you find this review helpful? Yes 0

Not for me

Phone is good condition, but buymobilephones is ba...

Its hard to list all disadvantages in a single lin...

They are a trouble to deal with. I was told that they don't have good record with cash-back, still we did take the risk because it was the cheapest deal. My cousin got a good phone, but is struggling with cash-back and dealing with buymobilephones.net. I thought that if I read all their terms&...

> Read review

Layout & Design
Navigation
Site content & information
Range of services/products
Prices

Did you find this review helpful? Yes 0

Not for me

“DO NOT USE THIS COMPANY!”

published 08/01/2010

Absolutely none

Extremely poor customer services.

Ordered HTC HD2 on 5/1/10 at 09:42hrs. Received an email 18:31 that evening stating there was a 24 hr delay due to, "High Seasonal Demand". Emailed them the next day asking for further info. No answer. Emailed on the 7th, asking for information. No answer. On the 8th, noticed their website stated...

> Read review

Did you find this review helpful? Yes 0

Not for me

time wasters

all disadvantages only

I have already done a big mistake of my life by ordering from this company. they are bollox and just know diplomatic answers and are not ready to solve any kind of problems .NO stock, No cash backs are given ,Phone are dispatched broken usually and late delivered, Free gift claims are nightmares...

> Read review

Did you find this review helpful? Yes 0

Not for me

published 19/02/2008

I bought a mobile phone from this company and tried to claim my cashback after sending in my fifth bill. I eventually discover that they won't pay it as I only sent the fifth bill and not ALL five bills. Also, apparently all future claims are now void. Why? I've never dealt with such an unprofessional company in my life and would CAUTION all buyers from dealing with this organisation.

Did you find this review helpful? Yes 0

Satisfactory

published 28/08/2008

Rang up for a upgrade, got a new Samsung omnia, deleviered next day. Great, but then a few days later I find the LCD screen is faulty, Conacted Orange and got a Fault code, contacted Buymobilephones that I was sending in a faulty phone, no probs so far, buymobilephones contact me the phone isn't faulty and claimed I didn't ring orange for a Fault code. I rang orange again to be told the code was still valid, Seem these con-artists only care for sales, any problems they try to brush off. Even acused me in daminging the phone but there's no damage, A dirty tactic.

Did you find this review helpful? Yes 0

Most popular similar offers

Our recommendation for Online Shopping