CCL Computers

I purchased two nvidia 8800 GTX GFXcard from CCL, after 6 months i was having major computer problems programes would not run properly, crashes,lockups, failed bootups.

After close inspection, i found that one of the cards had a fault and with my receipt i traveled to ccl to have this checked and exchanged, this was done with no problem.

After 3 weeks the other 8800 gave up the ghost as well, not before smelling like it was going to set the house alight, again i retuned with the card and receipt and was told that it would be checked before they would offer to replace it.

After 2 days i received a fone call to say that my GFX card had been checked and that they would not replace it as it had "been tampered with" at no time was it ever tampered with.

The adviser, whom i spoke with on the phone was arrogant and condesending, and told me that the first GFX card should not have being replaced but this was done "out of the goodness of their heart". The GFX total price at purchase was £609 pounds i was told that i would be offered £120 pounds for the first card as that was the going price.

Seems to me that they are more than happy to take your money but not ready to sort problems out when things go wrong .

I would not recommed CCL to anyone who wishes to have a pleasant time in the world of computing, your best paying a little extra and getting the service that you pay for.