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Home > Shopping > Offline Shopping > Electrical Shops > CEX (Shop)
User rating
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49 Reviews

Community Quote

I have dealt with CEX several times in the past and there have been countless problems such as wrong items being sent, faulty goods and poor condition goods. I thought the first few were honest... more

User Reviews

for CEX (Shop)

Rating Summary based on 49 reviews

  • 5 Stars
    		5
  • 4 Stars
    		8
  • 3 Stars
    		5
  • 2 Stars
    		6
  • 1 Star
    		25

Detailed rating

  • After-sales service
  • Availability
  • Frequency of visit
  • In store customer service
  • Layout & presentation
  		• 1.8
  		• 2.7
  		• 2.4
  		• 2.1
  		• 2.5
  • 17 of 17 Ciao users found the following review helpful
    Picture of fatman88

    fatman88

    2 Stars I only brave CEX if there are good deals 22/12/2011

    Advantages Advantages Can have good deals on games and movies, can be a place to find old items you need

    Disadvantages Disadvantages Customer service, online shop customer service bad, returns policy unfair

    This is more of a what to expect if you decide to go to a CEX shop as it can catch many people unaware on what to expect when they go in, but also my opinion on whether or not you should shop there. I have had the fortunate (or unfortunate depending on your perception) luck of having experienced this company online and in person at various stores throughout the UK. CEX (Computer Exchange) is this massive, red store that sells second hand electronic entertainment goods as well as video games, DVDs, Blu-Ray movies and computer software. If you want something that is relatively old, chances are ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of RunnyHunnyBee

    RunnyHunnyBee

    4 Stars Is there anything better than CeX? 07/01/2010
    User recommends the product

    Advantages Advantages Great bargains and good trade-in prices

    Disadvantages Disadvantages Quality not always good

    I first discovered CeX when I was hoping to make a bit of money by trading in a few old video games that I no longer wanted. I was planning on gathering them together and taking them along to my local video game store, when I stumbled across a very useful review about one of these stores. It was advising people that if they wanted to get a better deal they should try CeX, as it tends to offer better cash and trade-in prices. A Google search took me to the CeX website, and I quickly discovered the location of my nearest store. There isn’t on in my own town, which is probably why I had never ... more
  • 32 of 32 Ciao users found the following review helpful
    Picture of languagetimothy

    languagetimothy

    2 Stars Cheap and Poor 05/03/2010
    User doesn't recommend the product

    Advantages Advantages They have many items to look through

    Disadvantages Disadvantages You never know how good the product is because lack of testing by staff

    CEX is a store which deals with trading products and then selling them at cheap prices. The store manages to sell quite a few items such as games and DVD’s but they also sell electrical items such as mobile phones as well and they do this is a way of trading. The deal is that when you want to buy an item you walk in and assess the area you want to check out so if you’re after games you towards that section and they have games for all consoles there and they all have various prices depending usually on how long ago they were released and secondly how rare they are to see. You might find a game ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of davinci54

    davinci54

    4 Stars FOR THOSE OF YOU THAT WANT A BARGAIN! 07/01/2007
    User recommends the product

    Advantages Advantages Cheap goods, wide range of choice in most stores, friendly staff

    Disadvantages Disadvantages Awful returns policy, bad head office,

    Cex was founded in 1992, with a unique business selling model of buy and sell, believing that everyones stuff has a value that can be unlocked. Its a recycling business that buys and sells peoples games, dvd's, consumer eletronics, computers and phones. They have several stores throughout the UK so where ever you live there shouldnt be one far away. Brighton Bromley Croydon Harrow Hemel Hempstead Hounslow Kingston London (Games) London (PC) Tunbridge Wells Watford Bradford Hull Leeds Liverpool Manchester Newcastle Sheffield Birmingham Coventry Leicester Northampton Nottingham Solihull Stoke-on ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of Mattyo1

    Mattyo1

    2 Stars Ok the store has bargains BUT only because the products are awful 22/08/2011

    Advantages Advantages Cheap products. The staff are nice.

    Disadvantages Disadvantages They are cheap for a reason (second hand, not guaranteed to work)

    How it works. If anyone is looking to sell any used electrical items, and want a good pirce put on them, then you simply gather all your products together and take them down to your local CEX store (they are everywhere now), and the staff simply scan your items and they telll you how much the company will offer you for your items. For example: You may decide to take to the store... Robin Hood for DVD, Sims 3 for Play station 3 and Ipod touch 16GB. CEX willl offer you £1.20 for the Robin Hood DVD, £9 for The sims 3 for play station 3 and £60 for you 16GB Ipod touch, the company then sell your ... more

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