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ianxxx99

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Member since:04.07.2011

Reviews:1

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DO NOT USE THIS COMPANY

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05.07.2011

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Many  -  read the review

6 Ciao members have rated this review on average: helpful See ratings
helpful by (83%):
  1. TheHairyGodmother
  2. cha97michelle
  3. Alyson29
and 2 other members
somewhat helpful by (17%):
  1. sandemp

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Despite buying items on the internet for many years I have never come across a company as bad as this.
Having decided on which camera to purchase I contacted them to confirm that it would be a UK model and received confirmation via email that it would be. I therefore placed an order and despite the 2-4 day deliver period quoted it took over 1 week to arrive.

The camera unfortunately was not the UK model promised but a South American model with all documentation in Spanish / Portuguese and the only documentation in English was a warranty document stating that the manufacturer’s warranty was invalid if the camera was purchased outside of South America.

I contacted Oxfordshire County Council Trading Standards (who know of this company) and they advised me to return the camera immediately for a full refund. I did this at my cost and to date I have failed to be able to contact the company. I have however received an email confirming receipt and stating that they will refund £15 less than I paid for the camera within 30 days.

THEIR CUSTOMER SERVICE IS APPALING AND YOU CANNOT TRUST THEIR PRESALE ADVICE - YOU HAVE BEEN WARNED - DO NOT BUY FROM THEM
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Product Information »

Product details

Type Computers & Electronics
Domain Extension .co.uk

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This review of CameraBox.co.uk has been rated:

"somewhat helpful" by (17%):

  1. sandemp

The overall rating of a review is different from a simple average of all individual ratings.



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