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Home > Office Equipment > Multifunction & Office Machines > Canon Multifunction & Office Machines > Canon MP520 > Review
Canon MP520

User Review

for Canon MP520
4 Stars Great printing and Scanning
4 of 4 Ciao Users found the following review helpful See ratings
Recommendable: Yes

Advantages Great printing and Scanning

Disadvantages Ink cartridges 'die' - canon replaces defective cartridges

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The Author

mfreem

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  • 11/07/2008

    Great printing and Scanning

Great product, however disappointed that Canon engages in the false ink supply system, forcing unnecessary ink cartridge replacement.

I specifically chose Canon over Epson in an attempt to avoid this kind of issue. That choice came at a price, the MP520 was double the price of the Epson counterpart. I assumed that the money goes to pay for the product and full tanks of ink as opposed to the Epson limited ink offer, subsidized by future ink purchases at premium prices.

Would you beleive that when an ink cartridge 'dies', printer reports 'the following ink tank cannot be recognized.'. That cartridge in my case is brand new and ink inside looks almost full (liquid is visible). That stops printer from working at all, even for printing in black only. What is most annoying is the fact that the scanner stops working as well.

I thought that Canon did not engage in the false ink game such as Epson, Brother and the others, but apparently they do now.

Is it not time consumers boycott this seriously flawed business practice? How far does it have to go before anyone complains?

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  • jeaniecz 11/07/2008 18:30
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    Hi welcome to Ciao

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