Courteous staff , often on a first name basis . offer good self cert
Disadvantages:
Not the cheapest rates but serve a purpose
Recommend to potential buyers:
yes
Full review
Never had any problems with this company They gave me a decent mortgage and have been efficient and polite through out. Their offices are much better run than most (I am in the industry I know!) Everything I have asked of them they have provided me with really quickly. I have never had to ask for anything more than once! The application stage sailed through with no hitches to the point where the vendors of my new property left me a note thanking me for the promptness and ease with which the mortgage had completed.
Subsequent dealings have been a joy.
They are genuine self cert unlike many of the other lenders who say they are but then want far more information than they should. Would recommend !!
More details
Efficiency of service
Excellent
Competitiveness of charges/rates
Average
Online - Content/organization of site
Not Applicable
Online - Reliability/speed of site
Not Applicable
Online - Ease of applying for products
Good
Online - Investment tracking
Not Applicable
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