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staff bend over backwards to keep you sweet

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4 Jun 14th, 2006 

31 Ciao members have rated this review on average: helpful

Advantages:
handy for impulse buying

Disadvantages:
£5 charge for over the counter payments

Recommendable Yes:

Detailed rating:

Competitiveness of APR

Product package

Quality of Customer Service

Reward Scheme

Additional Charges

Security and Privacy

Ease of Application

jonkelly

jonkelly

About me:

Reality is an illusion so attempt to see the wood and not the trees use phenomonology and tell your ...

Member since:26.02.2006

Reviews:35

Members who trust:9

I had seen adverts for this the Capital One Master card every where. Deciding on applying for one was easy as it would only be used in emergency! I applied and opted for the payment protection plan as well. Interest is 2.248% a month so it is a nice little earner for the Bank. My limit started at £200 but has been steadily rising since then. I did not have any CCJ when I applied.

5% of the balance has to be paid off every month on £900 that is £45. If a payment is late £20 is charged to your account. The payment was not received on time; so it was late as the statements did not arrive three times. I had been charged the £20 but a call to the head office had the charge knocked off.

My card looks good as mine is a Tiger card and the services offered by Capital One are unbeatable. As well as having online banking facility at www.capitalone.co.uk where you can pay your monthly statement, transfer balances and check your transactions there is also a free phone automated service where you can do exactly the same. Most of the other providers whom let you check your transactions over the phone will charge you at the national rate for this very 'privilege'. From this 0800 952 2244; free phone number you can also get through to a 'human' advisor without charge for account quires. A lost or stolen card is reported to 0800 952 5267. The staff at, Capital One are I have found very helpful young people and will do anything they can to keep you sweet.

If you have to make payment over the counter a £5 charge is levied as well as a giant wait in the queue. It also has to be paid into HSBC bank no one else will take the money. Cash advance is at present £2.50 but it is going up to £3 in August or 3%. The card can be used abroad at 22 million locations so very handy for the traveller. A 4 number pin means no signing for goods any more which I also find convenient.

This card is recommend as a convenient way into the world of the credit card with low monthly charges and help full staff only a phone call away. Recommended by me to all and sundry.

 

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Comments about this review »

Dan_ep 16.06.2006 00:32

Id like a tiger card ! But I am fond of my Egg card.. nice and green, and great features too. Cheers, Dan.

mrsmopples 15.06.2006 18:43

Will take me a lot to part company with my Goldfish, I enjoy the vouchers at the end of the year too much. x

brereton66 15.06.2006 15:08

Are you sure about that rate? That's shocking when the BoE base rate is about 4.5% a year. Nice to hear about good service for a change but I'd shop around unless you clear the balance each month.

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