Car Giant Car Supermarket

I have just bought a car from CarGiant and found it an extremely stressful and unpleasant experience. Buying a car from Car Giant is not something I would recommend that anyone does. At one stage the “customer service” people were being so unreasonable when I made a request of them that I vowed that I would share how bad my experience had been with the widest possible audience unless they at least considered my request for some sort of refund for their poor service. They just didn’t care! I’m now making good on that promise as I felt very badly treated and I want to make sure that anyone who ... more

I have never experienced such terrible service! Attracted by seemingly reasonable prices I travelled 4.5 hours to buy one of the two cars that I had already reserved for a test drive the following morning. I was a single lady on my own and have never experienced such awful service - I was reduced to tears within half an hour of trying to deal with car giant staff! I was told I would not be driving both cars as they were too similar - pick one and they would take me out when there was someone available. The test drive was 3 minutes to the end of the road, couldn't even get it out of 3rd gear ... more

I brought a car from them, I wasn't too concerned with the experience of buying the car, nothing too eventful happened there. I brought a BMW 330d, a nice reliable car as I was going to be doing a lot of miles. Car giant claim to do a 114 point check on each car that comes in, I was happy with this and I was also happy to hear I was able to get a AA warranty to go with this to protect me from any of the risks that go with buying a second hand car. The car came with full service history and a big list of all the repairs done on the car (as it was owned last by a company). 4 weeks after buying ... more

Cargiant stock thousands of cars, most of which i wouldn't touch with a barge pole. They are obviously the cars the main dealers wont touch. They are Ex lease or mobility cars, which is fine BUT most of them have a fair amount of bodywork damage. (Chips and dents). The reason they are cheaper than a main dealer is NOT because they make a small profit margin on high sales volumes, but because they buy inferior cars cheap and sell on with a good profit margin, at slightly cheeper than main dealer prices. If you are not bothered about scabby bodywork then maybe Cargiant is for you! I would like ... more

Hello Today I am going to explain my dealing with Car Giant I purchased two cars with car giant and was very unhappy with the purchase I first brought a Mercedes A class three months after I purchased this car I had problems with the engine , I took it back to Car giant and they refused to give me my money back or to rectify the problem. To get rid of the car I purchased a more expensive car. They then arranged the loan with a black horse company and made me sign all sorts of documents. Few years later I found out that the company they took the loan out for me was not black horse and the ... more