Advantages: price is excellent saving Disadvantages: no customer service
...Enticed by the fact that a budget set aside for a second hand landrover defender, could actually purchase a brand new model in our preferred colour, is what prompted us to look at imports in the first place. Virgin cars were our choice of company due ...
The fact is that the service is operated by a company called Motor Solutions on behalf of Virgin, who merely lend their name to a growing number of websites operated by the same company (they also operate under the name of ‘Showroom.co.uk’ and Showroom 4 ...
Advantages: cheap cars Disadvantages: Non-existent Customer Care
We ordered a car (diesel Ford Fiesta) from them in May. There were no problems with delivery, after they got my deposit (22nd May) the car was delivered in 3 weeks time, on the 12th June.
However, the car was not air conditioned, as we requested and th ...
Advantages: ABSOLUTELY NONE Disadvantages: CUSTOMER SERVICE IS THE WORST I HAVE EVER EXPERIENCED
First ordered car at end of january 2005, paid deposit and waited until the estimated 6-8weeks were up. Phoned to enquire and got no real answer as to when we could get our car. Eventually told there was a delay in production and they had no date at that ...
Advantages: Can't really think of any Disadvantages: Slow to deliver, useless customer service
I ordered a 1 year old Ford Fiesta Zetec from the Salford Branch. I was told this car was ex stock, and I would be able to collect it in about 1 week. It actually took 8 weeks, over thirty phone calls, and two further visits to get my car.
I was co ...
