my girlfriend found a car on the carcraft website and we arrange to travel up to leeds to view it. when she enquired about the car she was told to stop it being sold she would have to pay a £100 deposit , this would be returned if you didnt buy the car. on the way to view the car the clutch on the car went so she had to get a tow back home to get it fixed. she phoned carcraft and explain the problem , they did try and get her to take the car to leeds and they would take it in any condition !!!. as she is self employed she doesnt get much time of to drive 250 miles to view a car . the guy that we spoke to said that they would refund the £100. in total this week we have had 7 calls demanding to know when she will be buying the car. buying the car ? she hadnt even seen it. now we have been told that the £100 deposit is non returnable . so what they are saying is if you see a car on the internet and you want to view it you have to pay a deposit.which you wont get back. avoid this company at all costs if we get a refund i will let you know.
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