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I've been with Carole Nash since they started, over twenty five years now and never had a claim (classic bike policies) I have just canceled my insurance because I have grown increasingly fed up with their greed and inefficiency. Carole Nash need to remember the values that made them successfull and get back to them instead of ripping off their customers at every opportunity. It's a real shame, they were the best classic bike insurer, that time has long gone now and I wonder why I put up with them so long. Perhaps if you never changed your bike and just paid your premium every year you would not notice what has happened but Carole Nash do not deserve our money any more. Try Footman James.