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Super

“A nice pile of shag please!”

published 20/05/2004

ProConvenient, Good Offers, Good selection

ConsWait for fitting

We have recently moved into a house with a lounge/diner. When we went to view the house the vendor informed us that their dog had recently had puppies, all together now, awwwww. When we went back for our second viewing we picked up on the fact that the carpet was a bit grotty in the lounge. We...

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Excellent

“A Great Lay”

published 30/01/2007

ProGood value for money, great customer service, good...

ConsNone I encountered

Groan - couldn't resist the pun, sorry. This is a review specifically of CarpetRight in Stevenage, on Roaring Meg retail park - I have heard bad things about another branch so I can only comment on this one. I felt compelled to write about CarpetRight in Stevenage because I received such good...

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Super

“Right, I want a carpet.”

published 03/09/2001

ProHad the floor covering that I required at the righ...

ConsNot many staff.

I need some floor covering and quick, as I want to put my house on the market and I never got round to doing the floor tiling! Saturday saw me visiting CarpetRight, Bedford. This is one of Britain's largest carpet retailer chains, with over three hundred stores in Britain and Ireland. They offer...

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Excellent

“My lovely Shag....pile”

published 18/02/2007

Pro Great selection, year round offers, minimal wait...

ConsNone

Yes, I know bit of a lame title but I cannot think of anything better than that... The store that I will be reviewing will be our local store based on Sealand Road in Chester. For those of you not familiar with this area it is a small retail park approximately 15 minutes walk from Chester City...

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Excellent

ProBEST RANGE IN THE UK AND LOWEST PRICES

ConsEVER WONDERED WHAT CHEMICALS THEY USES ON THEM?!

They now have over 450 showrooms from Truro down in cornwall to Inverness in Scotland even some in Ireland all have the same basic layout *The front half of the shop has many groups of metal stands with big sample books attached these are the special to order carpets and are of better quality...

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Super

“Lots of choice at CR”

published 25/08/2006

ProSpeedy fitting, good choice, cheap, plenty of offe...

ConsShop assistants seem a bit clueless!

~ Choice ~ The first thing I noticed when I walked into Carpet Right was the amount of stuff in there. There was endless rolls of carpet, lots of rugs/runners on display and a laminate flooring section so I'd felt straight away that I could find my carpet. (It had to be cream and very soft!)...

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Not for me

ProErrr.......... Ummm.... Errrr ...... No none whats...

ConsRude, unhelpful, made false promises, no goods

In November we moved home to a place with no carpets. So we got one room decorated as soon as possible and ordered a carpet (for the lounge) from the Bexhill store on 8th December with GUARANTEED fitting before Christmas (subject to stock which was checked at the time of order and was ok)...

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Good

“Carpet, right- question mark”

published 23/09/2002

ProWide range, Promotions

ConsAdditional Charges

Last week I visited my local Carpet Right Showroom in order to take advantage of a 50% off promotion. We decided on a carpet to the value of £17, minus the 50% discount, meaning that we pay £8.50 per sq metre. We decided on an underlay at a cost of £8 per sq metre, and middle cost fastenings. We...

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Satisfactory

“BEWARE OF THOSE HIDDEN COSTS”

published 21/02/2002

ProGood offers if you dont want fitting

Consexpensive fitting charge

I never thought that I would be writing an op like this on Carpet Right but after today I am so angry. I have bought a carpet from them before which was fine, apart from the carpet was slightly different than what we picked in store, but I felt I could live with that. Today I went there as the...

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Not for me

ProOnly one helpful member of staff at Basingstoke

ConsPoor service, rude, unhelpful staff

We went into their shop on a Friday evening, where we were the only customers. We chose some vinyl flooring which we had to pay for there and then. The salesman said he would place the order the following day and that it would take 3 weeks. We were shocked as we had previously bought vinyl from 2...

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Not for me

“CarpetRight doing it Wrong”

published 23/02/2003

ProCarpets are nice

ConsPRICE of extras

I have just e-mailed CarpetRight asking for a breadown of a quote that I had last week.No reply yet. Very nice carpet at half price 13.99 down to £7 per sq.mt. The salesman in the shop asked where I lived an started working out the price on a scrap of paper!I asked if he knew the size of my...

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Not for me

ProGood prices, good quality

ConsRude staff, liars,not helpful and so on....

This is my worst English experience so far with a store... This is actually an opinion about the CarpetRight store in KINGSTON NEXT TO CURRYS, KINGSTON ROAD,NEW MALDEN,SURREY,KT3 3RN About three months ago I purchased carpet from the store for my flat, for two bedrooms and the stairs+hallway. It...

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Super

ProCheap, value for money, good service.

ConsNot always up front about 'hidden' costs.

I recently used Carpet Right in Leicester to re-carpet my stairway, upstairs landing and second bedroom. On balance, I can recommend that others use them - but be sure to ask the right questions, and get an itemised estimate before buying! At 50% of the list price, plus an extra 20% off in the...

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Not for me

ProNone for us. A few thousand pounds worth for them...

ConsMany.

We purchased carpet and kitchen and bathroom vinyl from the Chatham branch of Carpetright in January 2008 to have our entire two bedroom flat covered. Someone came out to measure and assess the floors. When the fitters arrived they continuously criticised the guy who had done the measurements and...

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Super

“Hard to beat”

published 18/12/2001

ProGood quality, lowest prices

Consnot enough quality carpets in stock- most have to ...

So, you've a bare floor. Its cold and yeuchy. What do you do? Paint it? Or cover it? Where can you go to find what you are looking for? CarpetRight. During one of their sales. (If no sale on, ask the saleman when is there next sale? The carpet you want might have a 50% reduction if you wait a...

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