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CarphoneWarehouse.co.uk

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***Having written customer services opinions in the past, I’d like to point out that this is solely under the customer service category and therefore will not (as it shouldn’t) include detailed product information*** Ever since Charles Dunstone set up the Carphone Warehouse in the late eighties ... Read review

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Community Level 7Benniash

Benniash

The light at the end of the tunnel?

AdvantagesExcellent customer service throughout the whole organisation

DisadvantagesOrganisations like this are few and far between

"***Having written customer services opinions in the past, I’d like to point out that this is solely under the customer service category and therefore will not (as it shouldn’t) include detailed product information*** Ever since Charles Dunstone set up the Carphone Warehouse in the late eighties he has placed a major emphasis on customer services. As the mobile phone industry has grown Carphone Warehouse have too. Whilst, in general, businesses ..." Read review
11.12.2003

Ciao members have rated this review on average: very helpful

STEPHEN KNOWS HOW TO PRESS MY BUTTONS

AdvantagesWide range of products and networks, Outstanding Customer Service

DisadvantagesNone that I am aware of

"WHAT MORE COULD I ASK FOR ON A WINDY BH MONDAY----- You were going to get an op on Haddock Rarebit tonight, but I decided I wanted to shout much louder about the Carphone warehouse. I’ve done the independent local chains, the specialised network dealerships and the major electrical stores; it was now my chance to try out a National independent chain; "On a bank holiday Monday?" Shouts my other half – of course, everyone else is having street ..." Read review
03.06.2002

Ciao members have rated this review on average: very helpful

Meet Greg From Sydney

AdvantagesSee opinion

DisadvantagesSee opinion

"~ ~ I’ve owned a mobile phone ever since the technology became generally available here in Ireland in the late 1980’s. I can’t even remember the manufacturer of my first phone, ( think it was Motorola?) but it was “mobile” only in the sense that you didn’t have to physically plug it into a phone jack in order to make a call. It was basically just a handset, the size and shape of these old black phones from the ..." Read review
21.07.2001

Ciao members have rated this review on average: very helpful

No Car's in site!

AdvantagesGood deals, if you know what your doing, helpful staff

DisadvantagesCan be expensive if your oblivious to the market- I WISH all the phones on display where working!

"I am sure most of you may now know that I am a MASSIVE mobile phone lover and so I am now going to talk about my (just ended) experience with a 2 year contract at the Carphone Warehouse. I shall therefore talk about the service I received here and the help that I was given. (Where needed, as I am very tech aware kind of a person.) My Local Store: My local store would be in Newmarket in Suffolk (although I do not live in the town (thankfully as I ..." Read review
09.07.2013

Ciao members have rated this review on average: very helpful

Community Level 5KathrynE

KathrynE

Staff Well Trained In Some Aspects

Advantagessee op

Disadvantagessee op

"Last week I took the plunge and bought a new mobile. Because I wasn't actually bothered about keeping my number I cancelled the contract I was on and decided to start a new contract so that I could take advantage of the numerous special offers. After a good search on the Web I decided which phone I wanted and that the best deal was at Carphone Warehouse. I didn't want to order online (why wait for delivery when I could walk out of the shop with one?) ..." Read review
24.06.2001

Ciao members have rated this review on average: very helpful

Show all 135 reviews

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Product Information for "CarphoneWarehouse.co.uk" »

Product details

Type Computers & Electronics
Domain Extension .co.uk

Ciao

Listed on Ciao since 12/07/2000

Compare CarphoneWarehouse.co.uk to other similar Online Shopping »

similar by Type (Computers & Electronics)
Seem very organised and provides an efficient service. Cheaper than most independent retailers.
Quite often out of stock on many models. About a month's wait. (*)
Good Navigation, wide range of products, competitive on price
Poor after sales customer service / delivery service (*)
Cheap, fast delivery, plenty of stock.
returns policy is pants, no decent communication (*)
Good prices, good service and excellent updates of progress
Delivery slightly later than expected due to courier service (*)
similar by Domain Extension (.co.uk)
Easy to use, easy to follow instructions, clears the clutter
Some of the fee's are high (*)
You get paid, good community spirit and easy to navigate pages.
You should work hard to earn your money and some technical problems. (*)
compare function on the website, and the screen is amazing
Apple forces us to buy silly adapters - not the fault of the shop nor manufacturer of monitor (*)
Lovely Site, Massive Product Range
Shipping and Products often expensive! (*)
similar by Name (A-Z) (C)
Delivered when stated
Cheap build (*)
Cheap prices, good web site
Worst customer service ever, terrible delivery times and bad quality control (*)
alternative to traditionally large auction sites, UK hosted
user privacy not enforced, lacks basic features (*)
Incredible selection
Naff website (*)
None at all apart from causing distress and upset
Plenty, Nervous breakdown, Heart attack, depression due to poor and disgusting service (*)
(*) Reviews by Ciao members


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