andrew_ne... 5

andrew_newton

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Member since:11.07.2000

Reviews:56

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Money well spent. helpfull, efficient service.

Quote-end
31.10.2001

Advantages:
Piece of mind, usefull service

Disadvantages:
a litte expensive

Recommendable Yes:

Detailed rating:

Range of Policies

Fairness of contract

Customer service

Speed of reconciliation

Value for money

PricesExpensive

Is the contract in plain English?Could be clearer 

7 Ciao members have rated this review on average: helpful See ratings
very helpful by (15%):
  1. dj2000uk
  2. errol
helpful by (85%):
  1. aaron
  2. atlantis140
  3. Daysleeper
and 8 other members

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When purchasing my first contract mobile, a Nokia 7110 on Orange Everday50, I was offered Carphone Warehouse LifeLine cover. I suppose that I was talked into it a bit by the salesman, but I am now glad he talked me around.

The option I bought was LifeLine Complete. It not only covers phone defects and breakdowns but theft / water damage / loss and accidental damage.

Whilst on the way home from a night out I lost my handset. Next day (a sunday) I went to the local branch, who with a police report replaced the phone on the spot with the newer 6210e and did all the re-registration with orange.

Also the £90 of unauthorised calls that were made when the phone was stolen were refunded within 30 days of me recieving my bill.

A worthwhile service for weekly drunks like me. :)

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Comments about this review »

aaron 16.06.2002 17:30

How much does the insurance cost? I am paying £4-99 I think for Cellnet Insurance.

errol 06.11.2001 19:09

great op - keep up the good work !

incubus 31.10.2001 21:49

Need more then one experience really, good though.

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Review Ratings »

This review of Carphone Warehouse Insurance has been rated:

"very helpful" by (15%):

  1. dj2000uk
  2. errol

"helpful" by (85%):

  1. aaron
  2. atlantis140
  3. Daysleeper

and 8 other members

The overall rating of a review is different from a simple average of all individual ratings.



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