Carphone Warehouse Insurance

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Carphone Warehouse Insurance

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51% positive

14 reviews from the community

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Review of "Carphone Warehouse Insurance"

published 31/10/2001 | andrew_newton
Member since : 11/07/2000
Reviews : 56
Members who trust : 1
About me :
Pro Piece of mind, usefull service
Cons a litte expensive
Range of Policies
Fairness of contract
Customer service
Speed of reconciliation

"Money well spent. helpfull, efficient service."

When purchasing my first contract mobile, a Nokia 7110 on Orange Everday50, I was offered Carphone Warehouse LifeLine cover. I suppose that I was talked into it a bit by the salesman, but I am now glad he talked me around.

The option I bought was LifeLine Complete. It not only covers phone defects and breakdowns but theft / water damage / loss and accidental damage.

Whilst on the way home from a night out I lost my handset. Next day (a sunday) I went to the local branch, who with a police report replaced the phone on the spot with the newer 6210e and did all the re-registration with orange.

Also the £90 of unauthorised calls that were made when the phone was stolen were refunded within 30 days of me recieving my bill.

A worthwhile service for weekly drunks like me. :)

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Comments on this review

  • aaron published 16/06/2002
    How much does the insurance cost? I am paying £4-99 I think for Cellnet Insurance.
  • errol published 06/11/2001
    great op - keep up the good work !
  • incubus published 31/10/2001
    Need more then one experience really, good though.
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Product Information : Carphone Warehouse Insurance

Manufacturer's product description


Listed on Ciao since: 02/09/2000