samrbrimb... 5

samrbrimble

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Member since:29.03.2004

Reviews:13

Quote-start

Great package!!!

Quote-end
09.06.2004

Advantages:
Covers everything !  Very easy and fast to make a claim

Disadvantages:
Have to go to CPW to collect phone (Not sent to you directly)

Recommendable Yes:

Detailed rating:

Range of Policies

Fairness of contract

Customer service

Speed of reconciliation

Value for money

PricesGood value

Is the contract in plain English?Yes 

7 Ciao members have rated this review on average: helpful See ratings
very helpful by (7%):
  1. coolgriever
helpful by (93%):
  1. Igloo_Vindaloo
  2. randomguybris
  3. Bigbaz
and 11 other members

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I recently bought the Nokia 6230 (see my review on this phone) from the Carphone Warehouse (CPW). Whilst I was buying the phone, I was offered insurance (Complete Lite) which I decided to take up. It was £22.50 every 3 months paid by direct debit. (Which I think is a really good price).

I know this is going to sound so fraudulent (I promise I’m not, just really stupid.). But I lost my phone within the second week of owning it. So the only option I had was to make an insurance claim on it.

I phoned the insurance company. I was told that I needed to inform the police of my loss and get a loss reference number. Which I done.

Then I called back the insurance company, and they asked me for my details, how I lost the phone and the loss reference number from the police. Within 4 minutes, My claim was authorised and was told to go to any Carphone Warehouse to get my new phone. Which I done with no problems.

One thing that I didn’t like is that you needed to pay an excess price. But then, you do with all insurance. The excess was £29.30. But I would rather pay that than £300 for a new phone!

I strongly recommend this insurance because it covers everything except when you are in another country.

What it covers:
- Loss (As I discovered, =))
- Theft
- Water Damage
- Accidental Damage
- Manufacture breakdown.
- Access to CPW services like club mobil.

If you have any question on this review or product, please feel free to contact me on: samrbrimble@hotmail.com

Sam Brimble


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Comments about this review »

coolgriever 09.06.2004 13:39

Great review. I will buy this insurance with my new phone.

Christina666 09.06.2004 11:34

Sounds expensive to me! thats a high premium every 3 months and to have to pay excess as well! sod that! C x

NURSE_BETTY 09.06.2004 01:48

when i got one of my phones i wasn't going to get insurance till the salesman, said your buying a 200 pound phone suggest you do get it!! hmm he shamed me in getting it! though never did need it!! mair x

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This review of Carphone Warehouse Insurance has been rated:

"very helpful" by (7%):

  1. coolgriever

The overall rating of a review is different from a simple average of all individual ratings.



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