Advantages Honestly can not think of any.
Disadvantages Missing topups, only contact is extortionate 0871 number (90p per min), very unprofessional customer services
|Competitiveness of APR|
|Quality of Customer Service|
|Security and Privacy|
|Ease of Application|
Author's newest reviews
Beware of this Cashplus...
When you top-up the card Cashplus will deny ever receiving the funds. They simply seem to steal the money!For those that are unfamiliar with prepaid credit cards I will attempt to give a simple explanation.
It is very easy to apply for the Cashplus card, can all be done online. The following ID is required to apply: passport number, driving licence number, electricity supply number, home telephone number and you have to be registered on the electoral role where you live. Providing this is all in order you should receive a card, there are no other checks carried out.After this the problems begin...
Prior to making an international bank transfer from America to top-up my cashplus prepaid mastercard I spoke with Cashplus customer services for instructions on doing this.
After a long delay and having to make many very expensive phone calls to customer services, the top-up was finally credited to my card.
So, somewhat happy with this and convinced the system did work I made another international bank transfer from America.
Cashplus are asking for impossible "proof of sending" before they will even attempt to look for the missing top-ups and without this just continue to ignore me.Even more unbelievably Cashplus say they need to know exactly how much the bank transfer was in pounds sterling! The American bank sent the funds in American dollars, not pounds.
Cashplus are asking impossible questions, knowing fully well that the questions can not be answered.
It appears that if Cashplus think topups can be hard to prove they simply steal the money!
Cashplus customer services are completely unprofessional to deal with. They have left me on hold for extended periods (at 90pence per minute), while they claim to talk to their "head office".
At one stage I was supposedly transferred to head office, so that they could deal directly with the issue. In reality I think all this representative did was pass me to her friend who was sitting next to her, the head office person had a similar African accent and in the background it was clear to hear the previous representative shouting information at her.
The only way to contact Cashplus is by an extortionate 0871 number that charges 90p per minute to speak to them! Already I have ran up a very large bill trying to have my money found.
There are alternative numbers listed on saynoto0870.com but unfortunately they are all out of date. Only one of these numbers answers and they deny any connection with Cashplus.
Cashplus offer two types of account, ActivePlus & FlexiPlus
With ActivePlus you are charged £4.95 a month subscription fee just to have the card, then on top of this are charged transaction fees, such as £2 per cash machine withdrawal and £3 per bank withdrawal fee.
With Flexiplus you do not have to pay the £4.95 monthly fee but are charged a whopping £1 per purchase transaction and also the high £2 per cash machine withdrawal, £3 bank withdrawal etc.
I really can not recommend the Cashplus Mastercard.Cashplus Mastercard is issued by Broadcastle Bank Ltd. I have never heard of this bank. In hindsight I should have done more diligence before applying for the card.
If you are looking for a prepaid credit card may I suggest that you look to the cards offered by established and recognised brands or banks.
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment