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My husband and I went for the spa day which included a thalassotherapy session, a massage and a facial at Champneys Springs in Leics. I was not impressed by the building and the internal environment - long corridors with lots of people wondering around in write robes gave it an institional feel and the buildings were ugly and sprawling. The massage and facial we both agreed were wonderful and personalised and thalassotherapy pool was pleasant enough though I wouldn't pay for it separately. The shower rooms toilets had a mildewy smell. The gym was small and steamy. The coffee was awful and all other drinks (not tap water) had to be paid for. Lunch was buffet of salad though a freshly cooked wrap was offered - basic (Compare this to the wonderful 3 course lunches at Eden Hall). I thought it had little to offer if you didn't have any treatments. The good classes had an additional payment. There was a steam room in the changing rooms so you couldn't go in with your partner, there was a sauna and whirlipool, but nothing else. Again, compare this to the complex in Eden Hall which has a myriad of rooms to try out in a lovely environment that men and women can share. A charitable donation was immediately added to your bill at the end. At the end of a days relaxation you had to go and sit at a check out desk while your bill was sorted - again institutional. I would go for the treatments but there are better spas if you just want to chill for the day.