I had a quote from chirchills mainly because I had car insurance with them & that had been very good value.
I went through my exsisting policy with the Tele Sales person & they came back and said they could do the same cover for £40 less, Great I thought and soon as my exsisting insurance ... Read review
Advantages: Cheepish Disadvantages: Did not cover me for what I had asked for
I had a quote from chirchills mainly because I had car insurance with them & that had been very good value.
I went through my exsisting policy with the Tele Sales person & they came back and said they could do the same cover for £40 less, Great I thought and soon as my exsisting insurance ended I signed up. This has been running now for 2 years & recently I have had a accident at home & needed to claim.
To my surprise I was told I ... ...beleive it my old policy was & I had asked for it.
I told the claimes person the full story & he checked back and found my original quote and yes it was for accidental damage, but the new policy was only for standard cover.
I asked well don't you record your conversations for security perposes etc.
Yes the man said.
"Great I said get it out & listen to it because on there you will see I asked for the same cover as ... more
I had a quote from chirchills mainly because I had car insurance with them & that had been very good value. I went through my exsisting policy with the Tele Sales person & they came back and said they could do the same cover for £40 less, Great I thought and soon as my exsisting insurance ended I signed up. This has been running now for 2 years & recently I have had a accident at home & needed to claim. To my surprise I was told I was not covered for accidental damage. I could not beleive it my old policy was & I had asked for it. I told the claimes person the full story & he checked back and found my original quote and yes it was for accidental damage, but the new policy was only for standard cover. I asked well don't you record your conversations for security perposes etc. Yes the man said. "Great I said get it out & listen to it because on there you will see I asked for the same cover as my last policy". They said they would find it and listen to it and contact me. Two days later they phoned me and said " unfortunately this time we did not record the converstaion & unless you can prove what was said theres nothing we can do". So I have now just changed to The AA and actually got accidental cover for £14 less than Chirchills. My advice is if you are with Chirchills read all the small & large print now, do not wait until you need to claim as you may not have the cover you asked for.
...attached need careful consideration. For that matter so did the quote. It was not the best and whilst Churchill were very competetive when they first came into the market it would seem they no longer are in the top bracket. I found better cover for less elswhere so keep looking. ...
REG 15.08.2000
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Ciao members have rated this review on average: helpful Review of Churchill Insurance Company Limited
Advantages: quick and efficient claims handling Disadvantages: check all is covered
Due to unfortunate circumstances in the last 3 months I have had a car stolen and a break in to my house. These things are usually extremely stressful, however I have been amazed and surprised at just how quickly and efficiently my two claims have been handled , with the break in I recieved a cheque in 3 days for the jacket and wallet, for the cds I now have alist with their CD replacement company who will deliver later this week, When the car was ...
iainkay1 10.01.2001
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Ciao members have rated this review on average: helpful Review of Churchill Insurance Company Limited
Advantages: No idea as no one answered the phone Disadvantages: Why won't any one answer the phone.
...have a car policy with Churchill which seems
the only reason they need to bombard us regularly with letters inviting us to insure our buildings and contents with them too.
So I called today Sunday as they claim to be open. Whilst the recorded message was telling me that they valued my custom (an 0800 number fortunately, so they were paying) and that I would be attended too soon, I surfed the web. (We have home highway).
After 93 minutes (the phone ...
the.oracle 13.01.2002
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Ciao members have rated this review on average: somewhat helpful Review of Churchill Insurance Company Limited
Competitiveness of APR
Comprehensiveness of ra...
Product package
Efficiency of service
Value for money
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Advantages: Cheapest by far for an under 25 year old. Disadvantages: Minor policy restrictions.
One year and one month ago I had my insurance revoked from Dial Direct after their system did not recognise the post-code for my new house I had just moved into. Obviously I started phoning all the 0800 numbers getting insurance quotes (since you must be insured by law!) - but alas, because most other insurancecompanies' systems could not find the new post-code I could not be insured through them either. From a limited number of insurancecompanies I took the quote from Churchill (which I had received via "insure direct"/Lloyds TSB). Their system had the ability to ignore the post-code since I could provide a postal address instead (hooray - common sense prevails..!).
Thinking nothing more of it I had the insurance policy for one year and it was due for renewal a few weeks ago. I started phoning all the 0800 numbers again to find ...
Advantages: Speedy service Disadvantages: None to mention
I've been purchasing my motor insurance from Churchill for a number of years now. My initial reason for contacting Churchill for an insurance quote was the catchy bulldog adverts, you know the ones, voiced by Vic Reeves - Oh no, no, no, no and Oh yes. However, once I'd contacted them I discovered there was more to this company than a catchy advert.
I've always been impressed by their levels of customer service regarding setting up policies, change of car and change of address, not to mention their competitive rates. One aspect of their service I'd never tested however, was their claims service, until now that is. I'll deal with the details of my claim and how they handled it later, first though, a bit of background and information about insuring your car with Churchill.
A VERY BRIEF HISTORY
ChurchillInsurance was founded ...
Advantages: Cheap, UK based Disadvantages: no 'one' named person deals with claim, too many call transfers to different departments
Having recently changed to Churchill (feb 2007)after being with Norwich Union for some years, i have been pretty dissapointed with the service I have had.
I changed cars last year and having got a much smaller car, Churchill beat my NU renewal quote by a considerable margin, which was a good start.
A month ago I was rear ended after stopping at a red traffic light, the guy behind didn't. Only minor damage, less than the excess, and the other driver admitted liability straight away.
First Churchill questioned the fact that I wanted to use a Toyota dealer for the repair,even though the car is less than a year old and to use a non-Toyota garage may have invalidated the corrosion warranty etc.
Then they insisted on an engineer inspecting the car, even though photo's were taken at the main dealer garage, and then they could not ...
