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User Review

for Churchwood Finance Ltd
1 Star Churchwood Financial Ltd
9 of 9 Ciao Users found the following review helpful See ratings
Recommendable: No

Advantages None

Disadvantages Very high fees, no debt management performed

Detailed Rating

Efficiency of service
Competitiveness of charges/rates
Staff courtesy Very Poor
Promptness of service Very Poor
Online - Content/organization of site Very Poor
Online - Reliability/speed of site Very Poor
Online - Ease of applying for products Very Poor
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ze104 since 9 Dec 2007

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  • 10/12/2007

    Churchwood Financial Ltd

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I have to agree with the other reviewer - please, please never ever use Churchwood Financial Ltd (or any of the other companies they trade as).

I went to them because my repayments and interest were becoming unmanageable. When I finally left them almost six months later, I was simply more in debt than when I started.

They promise to take care of everything... If only this was even half way true. They promise to liaise with creditors, set up repayment agreements that will stop your interest and charges. THEY DONT!

One of the first things they tell you (\"advise you\") is to stop taking any calls or replying to any letters from creditors. Just give them all to them. They also say stop making payments. Although I was struggling, I was making all payments on time and had never been charged extra fees up until I contacted Churchwood.

FOUR MONTHS after I had signed up and after more than £1000 in fees to Churchwood I had been being charged late fees, overlimit fees and penalty interest rates. Finally, I called my creditors and they said they\'d heard NOTHING BACK FROM CHURCHWOOD!

Some creditors had had an initial letter saying they were handling my debts for me, but that was it. The creditors all wanted financial statements (which I had sent in to Churchwood), but the creditors hadnt had them... Hence, all the extra fees - I reckon I got charged nearly another £600 in fees on top of over £1000 to Churchwood.

When questioned what they had done, they become very very defensive, hostile and unhelpful.

I WISH I HAD NEVER EVER HEARD OF CHURCHWOOD - DONT MAKE THE SAME MISTAKE AS I DID. NEVER NEVER NEVER USE THEM. THEY MADE MY DEBT WORSE NOT BETTER.

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  • KateHurst 23/08/2009 20:24
    Rated this review as
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  • MAFARRIMOND 11/12/2007 21:01
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  • HotBabes 11/12/2007 11:30
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  • christianfilmcritic 10/12/2007 18:22
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  • matty0501 10/12/2007 12:36
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    Welcome to Ciao. Nice first review. Matt :-)

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