Review rated by 1 Ciao members on average: helpful
This review received a counterstatement by a party concernedRead Comment
I have been really impressed with Citibank's online service since I opened a current account a few months ago. I have used a number of other banks' online service (NatWest, Cahoot, Egg) and find Citibank the easiest to use by far
Its advantages are (a) ease of use (b) ease of access (some of the others go WAAAAAAAAAY over the top in terms of security, I think!) (c) ability to easily transfer money between Citibank accounts (instantaneously) (d) ability to open accounts in other currencies immediately, and (e) I have ALWAYS been able to log on to my account (this is definitely NOT true of the others, especially Egg!!!)
Its disadvantages are the entry criteria - in theory, you actually have to either have your salary paid into your account monthly, or deposit some ridiculous sum (£75,000 or something!).
As such, I'd recommend Citibank's service for those who want a sophisticated, reliable online banking product.