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21 Reviews

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User Reviews

for Citibank

Rating Summary based on 21 reviews

  • 5 Stars
    10
  • 4 Stars
    4
  • 3 Stars
    0
  • 2 Stars
    4
  • 1 Star
    3

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 4.0
  • 3.4
  • 3.7
  • 2.7
  • 2.0
  • 9 of 9 Ciao users found the following review helpful
    Picture of sivam

    sivam

    5 Stars Great service 08/04/2001
    User recommends the product

    Advantages Advantages free £500 overdraft, able to draw money from all ATMs without charge,free internet banking

    Disadvantages Disadvantages no high street presence apart from London

    I opend an account with Citibank about five years ago and since then I havent even thought about moving the account elsewhere. I previously had current account with Natwest and then Barclays and I had to close both the accounts within few months. I went to the Citibank branch in Oxford street with all my details (passport, salary bills and so on ) and my account was opened straight away and made use of the free foreign currency service just prior to a trip to Italy. I have recommended Citibank to couple of my friends and they managed to open the account easily via postal application. The ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of pjtaylor

    pjtaylor

    User recommends the product

    Advantages Advantages Free cash machines, free overdraft, freefone telephone banking

    Disadvantages Disadvantages No branches

    I changed to Citibank about a year and a half ago having got fed up with the charges being levied by my prior bank. * The internet service is excellent. * You get free telephone banking (with a freefone number). * You can use nearly every cash machine available (including abroad) free of charge. I have yet to find a cash machine that I have not been able to use. * You get a free £400 overdraft. * You get a free US dollar saving account, should you need one. * Fairly good interest rate on credit balances. It should be noted that you have to have your salary paid into the account to open one and ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of pacemaker123

    pacemaker123

    User recommends the product

    Advantages Advantages Online Banking, Great customer service

    Disadvantages Disadvantages Nothing as far as I know

    Citibank made my life a lot easier with its online banking Problem with Other Nationalized banks in India I have experienced lot of problems in India by the manner in which the nationalized banks work. They do not provide proper online banking which is the modern and simple way of banking. Also, even if you go personally to the banks, the bank officials make your day worse by making you wait, ask you to come the next day, and most importantly, you cannot afford to take leave from your office just for the sake little bank work. Citibank on the other hand But Citibank in India made my life very ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of dwll5

    dwll5

    5 Stars I Like It 29/07/2000
    User recommends the product

    Advantages Advantages Services

    Disadvantages Disadvantages Lack of branches

    This is the bank I always trusted and like. It services are beyond any doubt. People are friendly and it has a wide range of services that can eliminate the hassle of banking. First of all, it is a prestigious bank and well known all over the world. If you are in other country, you will still being serve as a citibank priority customer in any country. Imagine yourself carrying a Citibank cash card or credit card, you will immediately be rcognised by the merchants. I experienced this before. This make you fell confident when travelling overseas. ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of alexpj

    alexpj

    User recommends the product

    Advantages Advantages Well known global bank, Good products.

    Disadvantages Disadvantages Lousy call return rate.

    Citibank are the only bank I know of to offer an interest and fee free £500 overdraft in the UK. Other products are as good, travel fx, Libor mortgages, etc It has the added advantage of being truely worldwide eg phone banking from the many countries they serve is free and in your home language. There used to be a low income criteria (£20k = UK national average wage)for becoming a member but it was removed, I don't think I came back through the back door. There is a "mass affluent" service called Gold for those of assets of £60k (officially), there is no advantage to this service as you end up ... more