Advantages Lots of choice
Disadvantages Green ears
|Frequency of visit|
|Value for Money|
|Layout & presentation|
|Selection & range|
|In store customer service|
I have an eleven year old daughter so on most shopping trips if she sees a branch of Claires I'm whisked in there.
Until about the age of three she never had any hair so most of the buying was for myself. However now she can cost me a fair good fortune on bits and pieces. Claires' shops can be found in most high streets and malls around the country and I have 3 in my area.
~~What do they sell?~~
The layout of the shops is good, everything is easily found and there is plenty of choice in colour and style. At the checkout you will find small bargains which will often be pointed out by the assistant as you pay. These days you can also buy small bags of sweets and novelty treats.
~~How good are they?~~In general the products are fairly good value and will suit all but personally I have a big problem though which is not addressed by Claires. They are not unique in this though. I have very thick hair, and I mean very thick. So all the bands I buy don't fit. If i twist it round twice it's too loose and three is a bit of a struggle. This means a constant strain on the joints on the bands. Now, I've tried many types but I have to say Claires' are the worst. Some have even snapped on first use.
Then whilst at a outlet shopping village in Ashford a couple of years back, my daughter suddenly decided to get her ears pierced. As Claires' was there that is where we went. The staff were very good and explained everything in full, about the procedure and after care. Two ladies did the piercing together so both ears were done at the same time.
You do not pay for the piercing, just the lotion and earrings. You also get a free 6 week check up. My daughter was not as efficient at the cleaning as she should have been and we had to visit our local store a couple of weeks later and she had a slight discharge. This was all sorted for her and she was given another bottle of cleaning soloution so she could carry on for a little more than the recommended 6 weeks.
~~My final verdict~~I would say that for general girlie bits it is a great shop and most things are pocket money priced items. If having a party you will always find plenty of party bag items here.
But, do not buy items expecting them to last for years. The chances are they will not be available to pass on as heirlooms in years to come.I would however definitely recommend the ear piercing as this was done in a very professional manner with plenty of advice and after care.
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