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12 Reviews

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Good internet options keeps you on track of your finances. But the inability to contact your own branch directly is very poor. Especially when the call centre cannot get direct contact with your... more

User Reviews

for Clydesdale Bank

Rating Summary based on 12 reviews

  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    4
  • 1 Star
    7

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 1.8
  • 1.9
  • 1.6
  • 2.1
  • 0.9
  • 31 of 31 Ciao users found the following review helpful
    Picture of gf6141a20

    Level 4 gf6141a20

    Member since 10/03/2006

    Reviews written: 26

    User recommends the product

    Advantages Advantages Their basic account takes you no matter what and comes with an online card

    Disadvantages Disadvantages The interest rates are not the best, but not the worst either.

    Many people make a big hoo hah about changing banks these days. Personally, I don't bother. You see, Clydesdale doesnt offer me gimmicks or 0% on transfers but we sting you elsewhere. Instead they offer you a steady service, everything carries a low charge (but nothing is passed) and I am not unfairly penalised for doing something wrong. I also get excellent service and things explained to me in English (not Indian!). Interested? Read on... HISTORY LESSON: I know we all like history, so let's get right into the nitty gritty of the history behind the rise of Clydesdale Bank. Clydesdale Bank was ... more
  • 59 of 59 Ciao users found the following review helpful
    Picture of stravaig

    Level 4 stravaig

    Member since 20/01/2001

    Reviews written: 40

    User doesn't recommend the product

    Advantages Advantages The small branches can give you personal service

    Disadvantages Disadvantages Location not always convenient

    I'm so hacked off with the Clydesdale Bank that I could... I don't know what I could do. And anyway, it's probably illegal to threaten people on the Internet. It's just as well that I'm currently in India and not in Elgin, otherwise there would be an almighty scene there. Here's what's happened. I have just returned from a two week holiday in Thailand and due to various mix-ups caused by moving house, not getting mail on time etc, etc, it seems that we have had (at least) three cheques bounced by what I earlier referred to as the "good wee branch in Elgin". This was absolutely not necessary ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of ScottishWestie

    Level 6 ScottishWestie

    Member since 29/07/2007

    Reviews written: 208

    User doesn't recommend the product

    Advantages Advantages They don't charge for their ATMs

    Disadvantages Disadvantages Rubbish rates, rubbish service, closed branches & ATMs

    I have been with the Clydesdale bank since I was at school in the early 1970s, the word 'loyal customer' obviously doesn't mean anything whatsoever to a bank. My current account last year earned me a huge 12p of interest after tax!! That is after paying my wages into this account every month & keeping about £1000 of emergency cash in the account all the time. I recently moved to the Bank of Scotland who is paying over 6% gross for the same type of account & the Clydesdale contacted me wondering why I left!!!! The Clydesdale bank have closed so many branches in recent years, closed their ATMs & ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of saxon

    saxon

    User doesn't recommend the product

    Advantages Advantages Can't think of any

    Disadvantages Disadvantages Still live in 19th century

    I have banked with Clydesdale for about 1 1/2 months - and that was enough. After my wife and I moved to Scotland from Australia we shopped around for a current account and ended up at Clydesdale. They seemed to be the easiest going and least paperwork fanatic. Which was true until we actually wanted to use our account. We received our tax return cheques from Australia (which were issued by the Australian Tax Office and drawn at the Federal Reserve Bank Of Australia). When I went to pay said cheques into our account I was told that they couldn't accept them, because they were made out in a ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of haconsulting

    haconsulting

    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages low interest, high charges, very inflexible

    I have been a customer of Clydesdale bank for about 13 years, and for the first 10 or so, I was very happy with the service. However, they have been slow(!) - actually done nothing - to keep pace with internet services. They do have a reasonable telephone banking service and I make full use of that and find it mostly to be very good but given the money I have had with them over the years, they are very stingy with their interest and extremely quick to cahrge you at punitive rates as soon as you even marginally cross one of their lines! I simply have got fed up with always having to phone up ... more

Questions

for Clydesdale Bank
  • rbailey0903 12/10/2011 17:55:16

    Is there a Clydesdale Bank Thailand? Does FACEBOOK uses your bank for its sweepstakes promos?

    Wanting to find out if you guys are a legitimate place, or if we are setting ourselves up to be scammed on paying international fees to release money. We can't seem to find a direct link to Clydesdale Bank Thailand. If you have info available email: rbailey0903@yahoo.com

    Question status

     Open