... mortgages (Co-operative Insurance Services), so immediately rang Co-op Bank about this.
They again tried to worm their way out of this, even though they were merging Co-op Bank and C.I.S. into C.F.S. (Co-op Financial Services) at the time.
Finally they gave in after a lot of pressure.
We ... Read review
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Advantages: None whatsoever. Disadvantages: All contact and services from them.
...they truely want to be co-operative then all their terms and conditions should be notified at the start, or at least a month before a change takes effect.
To produce a new term that we were never made aware of previously at the last minute is underhand and, in my view, totally unacceptable.
When it comes down to it, in my experience, the Co-operative Bank should have its name removed until it can show itself to be truely co-operative.
I do not ... ...respect , and have clear and accurate information.
If there are issues I think it is reasonable to expect them to be dealt with quickly and fairly.
I have never experienced anything like this before, and hope that this review can help others making an informed decision in their choice of bank. ...
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