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22 Reviews

Community Quote

Measured up, quote haggled over then accepted. Then the story begins ( I should sit down) Coldseal rang with the date and time for fitting great within 6 weeks. As we had a severe asthmatic child... more

User Reviews

for Coldseal Double Glazed Windows

Rating Summary based on 22 reviews

  • 5 Stars
    2
  • 4 Stars
    2
  • 3 Stars
    2
  • 2 Stars
    2
  • 1 Star
    14

Detailed rating

  • After Sales Service
  • Quality
  • Service
  • 1.7
  • 3.2
  • 2.4
  • 20 of 20 Ciao users found the following review helpful
    Picture of fionaneville

    fionaneville

    User doesn't recommend the product

    Advantages Advantages Good Quality Product

    Disadvantages Disadvantages Bad Customer Service

    In July 2002 we decided to have new double glazing fitted throughout our 3 bed terraced house and as I had found out that I was pregnant wanted it doing fairly soonish to avoid any hassle. We wanted to go with someone that was recommended to us locally so we knew what the fitting would be like. My husband asked around at work and a couple of people he knew came up with Coldseal's name so we gave them a call. In August 2002 we had a visit from a salesman who measured all our existing windows. Very loosely I must add but I was reassured to hear it was just estimated sizes .... pheww. Anyway he ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of Belper25

    Level 1 Belper25

    Member since 15/01/2004

    Reviews written: 6

    User doesn't recommend the product

    Advantages Advantages You've heard about them, they're easy to contact (at first)

    Disadvantages Disadvantages overpriced, poor service, no customer care

    My wife wanted a conservatory - needed one - it would make her life complete. Do you get the picture? So we decided to get three quotes from three different firms. Makes sense so far. One local small firm, one local big firm and one national. For the national we picked Coldseal. QUICK TIP - if you're going for quotes, get the national in last. The sales boys came by - what a waste of 4 hours. They go through all sorts about windows and locks and so on, look around the house, tell you what a great idea it is; make friends with the children and the pets. Both hungover and feeling sorry for ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of Bryn_Pearson

    Bryn_Pearson

    User recommends the product

    Advantages Advantages Friendly people, good value.

    Disadvantages Disadvantages Perhaps a little overzealous. More expensive than some, but youg et what you pay for.

    Today my coldseal windows are being fitted. We went with Coldseal because we have a very old house with large windows and needed custome built fittings - something we did not find many people offering. On the phone they were a bit pushy, but we had decidedd we wanted new windows, so it wasnt too much of a problem. There have been some confusions over their database, so they did keep trying to send us different people - I found it more funny than irritating, but that's probably just me. The first chap who came out to see us was very late - probably not entirely his fault. We refused to let him ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of helenclayton

    helenclayton

    User doesn't recommend the product

    Advantages Advantages Good units

    Disadvantages Disadvantages Too much hassle, unreliable, expensive

    OK, now I'm going to try to keep this objective, and prevent it from becoming a huge opportunity to moan. Here goes... In November last year I made an online enquiry with Coldseal Windows (www.coldeal.co.uk) to find the price of having 4 windows and 2 doors. The website has the option to get a quotation, but unfortunately it only tells you how much it would be per week on finance, and not how much the total cost is. Slightly disappointed, I started looking around other companies. About a week later Coldseal phoned me up to ask what I thought of their quotation. I was slighly confused because I ... more
  • 103 of 103 Ciao users found the following review helpful
    Picture of Ophelia

    Ophelia

    User doesn't recommend the product

    Advantages Advantages Prompt response to original query

    Disadvantages Disadvantages Rude, sexist, poor customer service

    Never did I envision myself writing an opinion on double-glazing. However, so incensed have I been left by this company that I felt the need to vent my feelings and hopefully turn a few Ciaoites off the idea of using their 'services' (and I use that phrase in the loosest possible sense of the word). MY STORY Over the years I have been wooed by this company's wonderful radio advertisements; the third little pig's house didn't blow over because he had Coldseal windows and when the time came to re-glaze my own homestead, Coldseal would certainly have a call from me. If I had phoned Coldseal 18 ... more

Product information

for Coldseal Double Glazed Windows

Product Details

Type Window Fitting/Glazing Company

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