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Compuserve

User Review

for Compuserve
See next review "Fighting a losing battle"
1 Star Warning - beware bogus emails
5 of 5 Ciao Users found the following review helpful See ratings
Recommendable: No

Advantages errr........

Disadvantages get spammed and scammed

The Author

Phil_P

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Beware of bogus emails claiming to be from Compuserve requesting your account and bank details.
I remember this being reported as news about a year after it happened to me when I joined Compuserve. I don't know if Compuserve have done anything about it since, but just in the case they haven't, please read on.
The first email I ever had came about 5 minutes after joining Compuserve and that was porn spam.
The second email came a few hours later, apparently from Compuserve Accounts and was titled 'Problems with your account'. It asked me for my name, address, Compuserve account details and credit card details, as there was some problem with my new account. I forwarded it to Compuserve, who responded with the less than helpful reply that I am fully responsible for any loss caused by divulging any personal information over the net.
So who knew I had just opened an account with Compuserve and may be green
enough to think this was genuine? The problem is with the way Compuserve generates account numbers. They are numerical and consecutive. So all you have to do is open one yourself, then in a week's time email the next 100,000 numbers up form yours. The chances are tha you'll hit on a novice in there somewhere (especially seeing as it's Compuserve - who else would use them?)who is green enough to think this might be a genuine email. Even if you only got a hundredth of one percent replying, that's ten credit card numbers to play with and do serious damage to.
I ditched Compuserve after the month's free trial was up so I don't know if they've done anything about this, but the fact that the computer press only seemed to get wise to it a year after it happened to me and even then Compuserve were denying any problem worries me. Is the the action of a responsible company?

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  • alflavor 22/02/2001 22:53
    Rated this review as
    Very Helpful

    Scary email! Yeah, everyone should know not to ever send such info to anyone, and esp. via email.

  • JimThorley 06/02/2001 23:34
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    Helpful
  • crustypaul 06/02/2001 23:27
    Rated this review as
    Very Helpful
  • Opinionated_teenager 06/02/2001 23:22
    Rated this review as
    Very Helpful
  • Diane22025 06/02/2001 23:20
    Rated this review as
    Very Helpful
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