Computer Planet

WORST EXPERIENCE OF MY ENTIRE LIFE AND STILL UNRESOLVED 11 MONTHS ON! I spent nearly £3000 on a top of the range custom computer and have gone through hell and back with Computer Planet! Under no circumstances even consider buying a computer from this company. I am the most reasonable and fair person you are likely to meet and Computer Planet took complete advantage of that fact from day one. I did EVERYTHING humanely possible to ensure I had no problems with my purchase from Computer Planet. This included sending numerous emails requesting essential information on warranties, services and ... more

I ordered the PC from Computerplanet at the start of Feb, it took them until the middle of March to get the machine to me. When it arrived they had installed the wrong version of windows, causing me to reinstall it, one of the fans was connected backwards... Now these were things I could solve, and did so. However other issues popped up, an error in vista that I've never come up against at all (BSOD whenever 4gb of ram was installed until a software patch was released, granted, that was a Microsoft problem, but it would have been nice for CP to inform me of this issue and supply the patch on a ... more

*Note: This is not really a review, just a comment and my experiences with them* I wont go into much detail. But I'l explain my experience with computer planet. I stumbled upon compputerplanet.co.uk after spending hours and hours looking for the right computer which would suit me. I mainly do audio production, so for me choosing the right computer was essential. Computer planet specialise in custom made computers, so basically once a person is on their website they can pretty much build their own PC, choosing each individual part from start to finish. A person is also able to choose from pre ... more

I have been buying high price items since 1969, custom built computers since 1985 and running my own business for the last 13 1/2yrs. I buy from national and international companies and am a registered importer and buying from Computer Planet was without a doubt my worst buying experience ever. I have previously had 6 computers made every one has arrived in 2 weeks or less and worked perfectly straight out of the box. Before ordering I filled out there quote form and sent it to them asking if everything was compatible. They replied stating it was so I placed an order on 14th Jan. I phoned them ... more

I spent 3 weeks looking for a company to build my custom built PC solution. I found a few companies and narrowed it down to 2 one being computer planet. I wanted someone to build me a gaming PC which will last me for the next few years and play my favourite game crysis!! My budget 3000 pounds. I priced it up on alienware and it came out at just over 4000 but just under 3000 on computer planet, great! The website is very simple to use, set out in steps to choose each part and well designed. I selected all the parts but not being a hardware expert I asked them to review my PC spec. They replied ... more