Computer Xperts

...the past few weeks my computer has been going really slow. Everyone in the family keeps downloading games and there's millions of popups everywhere. Then two nights ago the computer just died!

With computers being so popular today I thought it would have been easy to get it fixed. There is a local computer store but its a few miles a way and the lines on a saturday are always huge.

So I looked in the Yellow pages but ...
...the postcard said they did computer repairs, networking and website design direct to your home or business. So I gave them a call and we arrange a time for them to come round later that day.

A few hours later the door went and it was a man from Computer Xperts. He was dressed very smartly and had a laptop bag with him. He asked me what the problem was with the computer and I told him about all the games and popups. He said it was most ... more

For the past few weeks my computer has been going really slow. Everyone in the family keeps downloading games and there's millions of popups everywhere. Then two nights ago the computer just died!

With computers being so popular today I thought it would have been easy to get it fixed. There is a local computer store but its a few miles a way and the lines on a saturday are always huge.

So I looked in the Yellow pages but there really wasn't much in there. There were a few companies with flashy adverts but they all looked very costly.

So I left it for now, as most people do until they have that free weekend to go do them little jobs. Then the next day we had some leaflets in the door! You know the normal junkmail for Pizza, dish washers and other stuff. However, this time there was a postcard for "Computer Xperts Ltd".

Now I've never heard of the company before but the postcard said they did computer repairs, networking and website design direct to your home or business. So I gave them a call and we arrange a time for them to come round later that day.

A few hours later the door went and it was a man from Computer Xperts. He was dressed very smartly and had a laptop bag with him. He asked me what the problem was with the computer and I told him about all the games and popups. He said it was most likely a virus, spyware, we had downloaded too much software filled full of bugs or the computer had come to the end of its life.

So, I made the man a cup of tea and he got to work on the computer. It only took him about ten minutes before everything was up and running again. He uninstalled all the games for us, installed some antivirus and firewall software and cleaned out all the internet history and unwanted files.

With the computer fixed, he removed a preprinted invoice from his laptop bag and wrote a few things down on it. This is the part I was scared of! He said It was ok to pay in cash or by cheque and that he would leave me a copy of the invoice. I asked how much did I have to pay? He said just £20 and if the problem returns within the next few weeks, as long as we haven't done anything to make it return, they come back free of charge to fix it again.

I didn't think £20 was bad.. In total he was in my house for about an hour so after wages and petrol, plus I didn't have to drive to te computer shop and stand in line for 4 hours and pay £60 to get it fixed!

So he went on his way and I was a happy bunny :)

The company is called Computer Xperts Ltd and are based in Portsmouth. They most likely do the local areas such as Fareham, Waterlooville and Havant. So If your looking for a nice friendly computer repair service they're well worth a try.

There website address is www.thecomputerxperts.co.uk or watch out for a postcard in your door very soon :)

Service List - Computer repair, networking, website design, removing viruses and spyware, general computer servicing.

Service - 10/10
Price - 8/10
Friendlyness - 10/10
Overall - 9/10

Hope you all liked my first review and I didn't bore you too much xxx 

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