Online Shops > Computers & Electronics

Advantages: NONE
Disadvantages: NO VALID UK WARRANTY

BEWARE OF THIS WEBSITE! The seller is based in California. I purchased a Canon camera which arrived within 2 days. It did NOT have a UK warranty. It was delivered by Fedex. The camera cost £190.00. For customs it was declared as a computer game worth only £15.00. This is an ILLEGAL practice. I reported this both to Fedex & HMRC & E. As a result he is now using UPS. I recently emaile dhim to ask about whether or not he supplied a UK warranty and ... Read review

Advantages: Cheap
Disadvantages: Very risky

...for a refund. Ebuyer unilaterally decided that they would instead "repair" the camera and return it. It arrived in exactly the same state as upon purchase (useless) The reason they gave for this decision was that I had exceeded the contractual warranty period even though the camera itself had been in their possession for the majority of this period. I would not recommend using this website at all.. particularly to purchase anything which is likely ... Read review

Advantages: Compared to other machines, none
Disadvantages: Very poor quality

...and I was told by Dell that the warranty only covered things that was broken. Now the DVD drive is completely dead and it just went over the warranty. It wont play anything. The battery is dead, will only run for 36 min. fully charged, even with screen backlight down. It should also be said that I went for the option with the good screen, which is horrible. After one year it is dull and weird and it has lost a lot of the backlighting. This is my ... Read review

Advantages: Good range of products
Disadvantages: Poor customer care

I would not suggest anyone buy anything expensive from this company. They do seem to have a good website, huge range of products and are competitively priced. We have bought several smaller items in the past with no problems. However, when we purchased a Samsung 46" LCD TV Product code LE46M87BDX with a 12 month warranty we had a very bad experience. A fault developed and was reported to Dabs 36 days after delivery (although it had developed within ...
...HD, power supply, connections, etc). We had a 'live online chat' with Dabs as this is the only way to contact them. They arranged to collect the TV and send it to Samsung for repairs. They made this in itself very difficult and complicated and it took over 1 week to arrange. There was very little customer care, and they had no interest in replacing or refunding. For the following 47 days after our television was collected for repairs, we were battling ... Read review

Advantages: None
Disadvantages: Useless service & couldn't care less about customers

Appalling service. Ordered TV online for home delivery & discovered they were cancelling the order but hadn't bothered to tell me. They'd run out of 'home delivery' stock but still had some for store pickup. However they wouldn't transfer the stock or change the order type. The helpline was a waste of space. Because 'head office' was cancelling the order, they couldn't help - and there was no way of contacting the head office people involved! Curry's ... Read review