I don't have a policy with Cornhill,but from what I have heard and the service you get from them I wouldn't want too.
I work for a mobile phone dealer and our dealers supply the customer with three months free insurance, which is good, then they charge £4.99 per month.This is not too bad.
But ... Read review
Advantages: cheap, a little bit of peace of mind Disadvantages: the policy is not clear, the do not cover for much, terrible customer services in the mobile insurance department
...Whenever I have to call cornhill I always get rude people on the other end of the phone too and I think their service is disgusting.
A lot of people I work with too do not like the service they get from Cornhill either when we try to help out our customers.They say they don't have records of customers and we have to fax them the details, they will say they have not received the fax to send it again, when clearly they have, they say What e-mail ... ...customer states that they took Cornhill insurance to curt over a matter with their insurance policy and won his case.So I will avoid them like the plague.
Now I do believe in paying slightly more each month where you are covered for everything or most things.
The best mobile insurance I have ever seen on the masrket today is lifeline complete with the Carphone Warehouse> For £26.50 per quater they will cover for faulty ... more
I don't have a policy with Cornhill,but from what I have heard and the service you get from them I wouldn't want too.
I work for a mobile phone dealer and our dealers supply the customer with three months free insurance, which is good, then they charge £4.99 per month.This is not too bad.
But wait for it. When the customer wants to make a claim what happens. They get refused most of the time.Why? because they say the customer is not covered. This is even when ther customer provides proof.
They also only pay out very very few claims. If a customers phone is stolen it has to be forceable theft and these days I believe more phones are pinched without the victim even knowing i.e pick pocketers as opposed to an actual mugging.
Now also when the cust receives their insurance details, there is nothing on there which states that it is forceable theft, it only states theft and the customer will need a crime reference number to claim.
The customer will supply the crime refernce number and they will still in some cases not accept the claim.
Now I can understand how they work and that they cannot possibly accept every claim that a customer puts in, even for theft otherwise they would loose business.
Also I do believe you get what you pay for e.g £4.99 a month is the lowest insurance policy premium I have ever known so the things you are covered for are less but if a customer calls up and says what do I do now as my claim wasn't accepted and you tell them they have to replace the handset themselves or depending how many months they have left advise them to pay off their contract, they say they had their phone stolen so what are they paying their insurance for each month and they wanna cancel it and my sheet of paper says I am covered if my phone is stolen.
I actually have access to there insurance documents and they are not worded very well and I can totally understand the customers frustration here.
Whenever I have to call cornhill I always get rude people on the other end of the phone too and I think their service is disgusting. A lot of people I work with too do not like the service they get from Cornhill either when we try to help out our customers.They say they don't have records of customers and we have to fax them the details, they will say they have not received the fax to send it again, when clearly they have, they say What e-mail I haven't had an e-mail when they clearly have. I generally don't like their mobile insurance services at all.
They try accept as few claims as possible and they spend ages on processing it and just say the customer is not covered for the hell of it.
A customer states that they took Cornhill insurance to curt over a matter with their insurance policy and won his case.So I will avoid them like the plague.
Now I do believe in paying slightly more each month where you are covered for everything or most things.
The best mobile insurance I have ever seen on the masrket today is lifeline complete with the Carphone Warehouse> For £26.50 per quater they will cover for faulty phones, damaged phones by anyhting, including water damage, loss, stolen generally everything so for a few pounds more you can put your mind at rest and know that if you had to make a claim then you would be covered for everything.
As a whole I do not believe in insurance anyway.I have never had to make a claim so imagine how much money I have saved, as over the years the ammount you pay works out to be a lot more than what you have to claim.
coolchanty 17.01.2002 (17.01.2002)
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Quick review of Cornhill Insurance
For Home Cover, Cornhill were very reasonable priced and by far offer a greater depth of cover and service compared to other companies that I've dealt with.
When things took, shall we say, a turn for the worse at home last year, they really helped get everything back together for me and took the trauma and stress out of what could have been a very difficult and drawn out process. Really friendly customer services and the policy covers everything!
Well Recommended. ...
azadtbg 15.04.2008
Ciao members have rated this review on average: helpful Review of Cornhill Insurance
Advantages: Good Cost, nice Staff, speedy process Disadvantages: none really
...a great experience with the Cornhill Company. The staff have been very open , honest and helpful and have guided me through a very difficult situation with my home. I had not expected that the level of cover would be so high and that so many things i had not considered would be looked after. The speed of the claim was brilliant and they really helped me get my life back to normal again after the flood. I would say that there was some difficulty at ...
superfive55 15.04.2008
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