Courier Services

Initial City Link a courier service that do not deliver.

Advantages: They do answer the phone
Disadvantages: No delivery, pick-up only

...guy had taken it home with him. I went to pick it up the next day after work. Perculiar behaviour and slovenly telephone manner. Compared to other couriers I would actively avoid any contact with Initial City Link, they are more like a depot than a courier. ...

banker1 05.06.2009 · Read Full Review
Ciao members have rated this review on average: helpful
Review of Initial City Link

Avoid Parcelnet - you get what you pay for

Advantages: Ugh...none?
Disadvantages: Many.

...my own ongoing experience with parcelnet and any opinions expressed in this review are solely my own and not those of Ciao, TOPSHOP or any representatives thereof--- Last Thursday I made an order on TOPSHOP.com. It was standard delivery (3-5 working days) and I was informed that the courier would be parcelnet, which really meant nothing to me at the time. I was given a tracking number and was looking forward to recieving my new dress. It is now ...
...my tracking information on the parcelnet website my package had been delivered to a 'secure location' on Feb 28th (the previous Saturday). 'Secure location' meant nothing to me. What location? And why? None of my neighbours had come forward with a package for me, and there had been no leaflet left in the porch telling me that they had been unable to deliver. Besides, we were all at home on that Saturday. There was no way we would not have heard ...

Seventhsheaven 05.03.2009 · Read Full Review
Ciao members have rated this review on average: very helpful
Review of Parcelnet

Next day? Forget it! I am still waitng!

Advantages: None
Disadvantages: Highly unreliable.

The day they were suppose to deliver my cosignment they send it to Liverpool, not London. They called me the day after to say'd they had located it and it would delivered on Friday. However unfortunately I was away for a long weekend, to which their initial response was if they couldn't deliver it Friday, they would have to return it to the sender as don't offer a storage service. After some negoatiation they agreed to re-deliver it on Tuesday, after ...
...property not accessible due to road works, which is totally rubbish! (Perhaps the roadworks are outside his house and he couldn't get out; they are certainly not outside mine!). As such, over 1-week later, I am still without my consignment and they have not called to explain their why they have failed on so many fronts. This was not a difficult, international job. It was parcel going from one part of the UK to another. So how could they get it so ...

happychappy8 05.05.2009 · Read Full Review
Ciao members have rated this review on average: helpful
Review of TNT Courier Service

parcel deliver took 1 month and content was damaged

Advantages: can't think of any
Disadvantages: unreliable, unfair, incompetent customer service

This is the worst company I ever came across. I put an order for a parcel to be sent from the UK to Germany. Because they lost it somewhere on the way and had to locate it again, it took 4 weeks to arrive. But not only that, a lot of the content was also broken. When I filled out their compansation form, I was informed that they pay only a maximum of 50 pounds anyway, no matter how valuable the damaged content was (and mine was much more valuable). ...
...my claim because I had a lamp in that parcel and lamps are not on their list of "no compensation" items - this, they told me, means that it voids all possible claims for the other items in the parcel, even if these other items are not on the "no compensation" list... So, to wrap my experience up, I wil never ever be their customer again and strongly advise anybody else who thinks about sending a parcel with them. ...

somerandomguy 11.06.2009 · Read Full Review

Review of www.parcel2go.com

THE WORST SERVICE I HAVE EVER RECEIVED!!

Advantages: are you kidding me!! absolutely none!
Disadvantages: it really is a gamble if you choose this company to deliver your parcel

...he said was phone the Interlink office and complain to them then. So I phoned the office to see if they could do anything, the manager was just as rude and said that they can't do anything and to contact the company from which I ordered so that they could send out a replacement at their own cost. There was no remorse or even an apology from the delivery guy or the manager, they really did not care that they operated in such a careless and unprofessional ...

customer1987 22.12.2008 · Read Full Review
Ciao members have rated this review on average: helpful
Review of Interlink Express