I’m Mum to Amber (2) & Finn (6 mths). I come online occassionally, when I get 5 mins & disappear aga...
I’m Mum to Amber (2) & Finn (6 mths). I come online occassionally, when I get 5 mins & disappear again! Don't give up on me though, I've still got ops to write! Also see my Auctions as I occasionally sell a load of baby stuff. Kerpots
Member since:14.01.2003
Reviews:20
Members who trust:4
Crocus.co.uk was recommended to me by a friend a few years ago, since then I have purchased many plants inc. Grasses, bamboo and climbers, 2 battery powered globe outdoor lights, a large bag of compost and 6 pots in varying size and prices, and found them very reasonable! All of which have arrived within a few days, and have been of sound quality.
Living in London it's pretty hard to get hold of these sorts of materials without a car, so I have found shopping at Crocus.co.uk a dream.
WHO ARE THEY Crocus was launch in April 2000, and since then they've grown into the biggest gardening website in the UK.
DELIVERY CHARGES Is a flat fee of £5.95, unless you are ordering just seeds which is £1.
RETURNS POLICY You can return items within 28 days providing it's not something you've tried out and not liked i.e. like buying a dress, wearing it for a party and then deciding you no longer want it. Some of their products are covered by a manufacturer's warranty. Plants are all 'insured' for one year after you've bought them.
MY EXPERIENCE All plants have been delivered safely and have been healthy and in one piece with helpful tips. The pots I ordered however, were wrapped in bubble wrap but still managed to break. I sent an email to the customer service team who were extremely helpful, told me to keep the broken pots to use as crocks and would send me out another order asap. They kept me up to date by email on how long I would expect my order, with very polite and personal emails, which is a lot nicer than system generated responses. A few days later my replacement pots had been delivered!
USEFUL TOOLS The plant finder option is very useful, I tried to find a specific species, which I couldn't find within their online catalogue, so I sent the team an email, within a day I'd received a response with a photo and price of the exact plant I was looking for.
The Problem Solving tool is also a very useful part of their website, you can find out where to plant certain plants, identify pests, diseases and weeds, plot and design your garden and learn how to grow the perfect lawn.
PRODUCTS They provide a wide variety of garden bits 'n' bobs, e.g. tools, plant foods, clothing and garden furniture some of which can be a bit pricey, but they do have sales and good special offers, and you have to bear in mind you are paying for the convenience of buying online!
You also have the opportunity to get helpful care tips from Charlie Dimmock and Alan Titchmarsh!
Pictures of Crocus.co.uk
Alan Titchmarsh & Charlie Dimmock
How helpful would this review be to a person making a buying decision? Rating guidelines
Looks interesting. I'm banned from buying plants as we'd like to move this year. Adding specific info about the website and how easy it is to use i.e. how to get around the site, might be helpful. Clare x
Ecalor stands for the best quality at the lowest prices possible for direct electric heaters, heat pumps, solar covers, sand filters & our constantly growing product line up including a wide range of spas and Above ground Pools.
Aug 16th, 2003
(May 10th, 2005)
very helpful by (13%):
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