Ongar Motorcycles Ltd

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This is the dealership for Triumph in the Essex area. It has a showroom on the ground floor with a further showroom and parts shop upstairs. They have a fully equiped workshop on the premises and all the staff are friendly. The local RAT pack is based here too, (RAT = Riders Association of ... Read review

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Essex Triumph dealer. Review with images

AdvantagesFully stocked spares department.

DisadvantagesLong wait for services.

"This is the dealership for Triumph in the Essex area. It has a showroom on the ground floor with a further showroom and parts shop upstairs. They have a fully equiped workshop on the premises and all the staff are friendly. The local RAT pack is based here too, (RAT = Riders Association of Triumph), they organise rides out and also excursions to the Triumph factory. I bought my Triumph Trophy from them and shortly after i bought it from them it ..." Read review
06.06.2008

Ciao members have rated this review on average: helpful

Community Level 1incog

incog

Only interested in selling to you, not helping you afterwards

AdvantagesErm, none!

DisadvantagesRude, arrogant, unpleasant and expensive

"I will NEVER go back to these people. I've had nothing but hassle in getting the bike running properly with them and now I've got a damaged bike which they reckon was like it when I brought it in. They're impossible to reason with and they're rude and unpleasant when things go wrong. Sweet as pie when they smell a sale, but much less helpful afterwards. I've had to have the work done elsewhere and it was fixed first time and turned out to be a simple ..." Read review
06.03.2010

Ciao members have rated this review on average: helpful

Avoid at all costs.

AdvantagesNone

DisadvantagesAfter care, what after care?

"...if you're reading this avoid ONGAR MOTORCYCLES, I would have thought in these tough financial times they would have looked after their customers better and been very glad of the business, I was wrong. Very soon they'll have no customers at all. ..." Read review
07.05.2012

Ciao members have rated this review on average: somewhat helpful

Extremely Poor Customer Service

AdvantagesLots of bikes

DisadvantagesDisgraceful customer service. lack of morals

"...was reasonable and drove to Ongar Motorcycles. Admittedly I did assume it was my right to return the part but it turns out legally it was not. However, what preceded was unexpected and almost unbelievable. Alan decided that before I had the chance to visit the Yvonne in the parts department that he'd intercept my visit and decline the refund. This is DESPITE Yvonne approving the refund over the phone hence my visit to the shop! After a 15 minute ..." Read review
20.07.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1Moopheus

Moopheus

spint st 1050

Advantagesnone

DisadvantagesRude, After market sales for get about it

"Poor after market service , not helpfull at all some member found to be rude as well, been trying to get things sorted on warrent and thaty is a waste of time as well even tho it has nothing to do with me warrenty the shope should of made shure everything was workeing before allowing me to take the bike off the shop floor, broken head light lence and rear tail light was hanging off time i got it home. the alarm was never wired up and they said there ..." Read review
12.07.2010

Ciao members have rated this review on average: not helpful

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Product Information for "Ongar Motorcycles Ltd" »

Product details

Type Motorbike Dealer
Address Unit 1, Oak Industrial Park, Chelmsford Rd, Great Dunmow, Dunmow, CM6 1XN
City Dunmow
Country England
County Essex
Long Name Ongar Motorcycles Ltd

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Listed on Ciao since 09/11/2006

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