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Reviews - Currys.co.uk

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Not for me

Order from home, lots of detail available

So slow, bad customer care, lack of communication

Intro: Two weeks ago, just as my life was starting to plod along nicely, my washing machine broke. As is always the case, this happened slap bang in the middle of a very heavy, stinky wash (my other half’s work clothes and running gear). I had a hectic weekend planned so decided to do some...

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Good

Seem very organised and provides an efficient serv...

Quite often out of stock on many models. About a m...

Currys.co.uk ************** Last year we bought a new washing machine from them, we decided to buy online as we couldn't make up our minds when we were in the shop and having had our washing machine out of action for almost two days we needed a new one quick! With things like washing machines, we...

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Not for me

“Total Incompetence”

published 25/10/2013

None

Being promised a hassle free service then having t...

I bought a dishwasher from Currys and paid the £20 for installation as it was being delivered on a day that I was working from home and wanted to know that the new dishwasher would be installed and ready to use without causing any disruption to my working day. I also wanted the convenience of not...

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Super

Extremely easy to use.

slow page downloads

UPDATE FEATURED AT THE END OF THIS ORIGINAL REPORT PREVIOUSLY ENTITLED - HAVE CURRYS CRACKED IT? We've all been to some of the high street stores such as Comet, Argos, and Dixons and we respect them (to some degree at least) as an established brand name that we can trust and expect good service...

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Not for me

special offers

rotten service and delivery problems

First a bit of background. I recently moved house, so needed to buy some new electrical goods for my home. My son drove me to Curry's with the intention of purchasing a washing machine and a fridge freezer, as well as a couple of smaller items. OK, so the store is spacious and well lit, and there...

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Not for me

“Don't shop at Currys!”

published 01/10/2004

Easy to order online, good prices

Don't supply order and very bad communication

I would give Currys a 0/10! I found the products I wanted, a matching fridge and freezer (separate) and ordered them online. There was a reduction if you bought both together and a place where you could put in your postcode and it told you if they were in stock. I did this, they were in stock so...

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Super

“currys online”

published 13/10/2009

efficient delivery, easy to use website

None as yet....

I am one of those people who like to research before buying...and I had read reviews of Currys which were less than complimentary...but the tumble dryer I wanted was offered online by them at a good price, with free delivery and free recycling of my old machine. I owned a washer dryer (never...

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Not for me

None. The cheap prices end up coasting.

Everything. Slow delivery, unfinished jobs, inexis...

I bought a washing machine 2 weeks ago through their website and I have had the most appalling experience with them. They alloted a time slot 7 days after the purchase was confirmed so I found myself being rudely awaken on a Saturday at 8:00 am. Two delivery men came and dropped the washing...

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Super

Good value for money on most products

Customer service is a total joke, once they have y...

Went into Curry's on Friday to purchase a fridge freezer on the condition that it was delivered express delivery the following day,paid for the product in cash and was given the information that delivery was guaranteed the following day.I received a telephone call that evening giving me a...

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Super

“Currys online service”

published 31/07/2006

quick, easy simple to order

waiting for the 3rd email

www.currys.co.uk Having a found a really good offer on a digital camera on an advert inside a newspaper i thought id go ahead and purchase it but since the nearest currys store was quite a trek i thought id have a go at purchasing it online. THE WEBSITE The site itself is well laid out and it is...

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Not for me

excellent practice for testing your patience & cus...

pretty much everrything except the product which t...

oOn 27th December 2009 After many hours working hard & saving I went into Curry's Hanworth Middlesex to buy a new dishwasher & a brand new LCD TV (I had wittled down to one from a list of about 15) i spoke to a saleman who was quite helpful and grinning with glee during the payment process as I...

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Satisfactory

“currys losing that spice”

published 01/10/2004

customer service in store

high prices, lack of product range, delivery

About over 5 years ago if you had mentioned the name Currys to you I would tell you that they were a brand name of exception that sold high quality goods at low prices. But ever since the dawn of the internet, the quality of the high street and indeed Currys has deteriorated. These days i tend to...

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Satisfactory

“Mutton sold as lamb”

published 25/09/2009

Helpline agreed the events below shouldn't have ha...

See below!

Ordered a new laptop PC this morning to pick up from the Currys at Broadfields Retail Park, Aylesbury. Collected it this afternoon and should not have accepted the package I was given - the outer packaging was slightly damaged and just after leaving the store, I noticed that a "void" tape at the...

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Not for me

local

customer care poor

Currys - 3 words describe their customer service. Terrible, terrible, terrible. The 'reserve and collect' online system, in the words of the Clacton on Sea branch manager, "just does not work ". The staff - well I have met several species of shell fish with better social skills than their...

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Not for me

“Horrendous”

published 26/10/2009

NONE AT ALL

Lied to, not called back when told I would be, no-...

I have never ever experienced such awful, incompetent service from a retailer. Over the last 6 weeks dealing with Curry's I have lost count how many times I have been told someone would call me back and they haven't or given misinformation. I ordered a washer/dryer which did not work and got it...

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