DHL

Advantages: Ship things around the world
Disadvantages: But not in one piece

Who are DHL? DHL are the company that charged me £80 and couldn't even spare some bubble-wrap for the flutes that I shipped halfway around the world. Bastards. My Once-in-a-Lifetime Experience with DHL I've started to build up quite a collection of random world music instruments in my bedroom at home, and on my recent six-month trip to Bolivia I managed to add to this collection 26 panpipes, 13 tarkas, 10 musinus, 2 charangos and a quena. Most ...
...I posted back home with DHL just before I left. One thing that can be said for DHL is that they're almost as prolific as Starbucks - there are offices in every city in Bolivia and a total of seven offices in the capital La Paz. I walked into one of these with my flutes in my arms and was told that I would need a special wooden box made for them, what with them being fragile, delicate, easily breakable instruments and everything, and I was thus sent ... Read review

Advantages: There not all bad some good couriers & customer service staff
Disadvantages: Some couriers too lazy for their own good!

...going to be delivered by DHL I had never really heard a lot about them and I suppose I just thought they delivered to and from companies but apparently not. I wondered why they needed to send such a small package by courier then my mum pointed out that I had actually brought my ipod from a French website! So the guaranteed delivery within 48 hours seemed a little unrealistic for my poor postie to meet thus making the penny drop that no wonder European ...
...A BIT ABOUT DHL DHL started out in 1969 with three men Adrian Dalsey, Larry Hillblom and Robert Lynn which made the name DHL they started flying newspapers from San Francisco to Honolulu to cut down the time spent in harbours clearing customs and to save customers money. Parcels where also now being delivered by the end of 1979 as before DHL where only able to ship documents. By 1988 DHL had employed 16,000 employees and was present in 150 countries! ... Read review

Advantages: Strong company image
Disadvantages: No deliveries on weekends

...may, or may not know DHL is one of the most reputable courier / delivery companies in the world. A few words on how the company works. Basically you call the company (DHL’s telephone number is advertised in the yellow pages), and give all the details of what you want to send and the destination to one of DHL’s customer service staff. I have to point out that each time I have called DHL, I have ended up talking to members of customer service who show ...
...because I have always called DHL early in the evening when the shift is nearly over. You agree a time and a place, and one of those working for DHL comes to collect the parcel. DHL staff does come within the agreed time window. One thing here: the person who comes to collect the parcel checks every single thing that you want to mail / send. While there is nothing wrong with that, I really wonder why those couriers want to even read a letter, or a ... Read review

Advantages: Online Tracking Facility; Various Delivery Options
Disadvantages: Poor Customer Services

...DHL. Ok fair enough, DHL as far as I knew were not a bad company so hopefully would have some helpful customer services department as well. How wrong was I? I gave them a call on what they call Signline on 0870 2400012. This department is part of the original Securicor and handles all the tracking of their deliveries. After spending some considerable amount of time on hold waiting to speak to an advisor, about 35 minutes, I get an automated answer ...
...add is now covered in DHL branding. It took me a while to find the area on the site I was looking for but eventually discovered the link e-shipping at the top of the page where on this page was a link to track your shipment. You are then presented with a new web page which gives you the various options on what type of service you are using. This includes Nextday, Europe, and what they call Connect; this is for items within the UK. So after deciding ... Read review

Advantages: Let me think ...... No can't think of one
Disadvantages: Lack of Customer service, and far too many more to mention

...it would be delivered by DHL on Monday morning. He had the tracking number and checked on Monday that it was indeed out on the van to be delivered. He stayed in waiting for the parcel to arrive. At 12noon he went to the front door to collect the post and saw a bright yellow card which had been put through the door, stating that DHL had tried to deliver the parcel but we weren't in. He rang DHL who apologised and said they would redeliver Tuesday. ...
...a row a card from DHL saying they tried to deliever but we were out. So again he rang DHL and yet again they apologised and would put a note on our parcel to ring the door bell and knock loudly on the door and wait! So today I have waited in all morning for this parcel to arrive. I have stayed in the front room next to the front door waiting for DHL to arrive. Guess what I heard the letterbox go popped to the door in time to see the DHL van disappearing ... Read review