DHL

Who are DHL? DHL are the company that charged me £80 and couldn't even spare some bubble-wrap for the flutes that I shipped halfway around the world. Bastards. My Once-in-a-Lifetime Experience with DHL I've started to build up quite a collection of random world music instruments in my bedroom at home, and on my recent six-month trip to Bolivia I managed to add to this collection 26 panpipes, 13 tarkas, 10 musinus, 2 charangos and a quena. Most of these instruments are still in Bolivia waiting to be sent back to England, the 13 tarkas I managed to fit into the biggest suitcase I could buy in ... more

A little bit about DHL DHL is a courier company that offers various services – parcel/document express delivery, freight, warehousing and distribution, supply chain solutions, and international mail solutions. These services cover an impressive 220 countries and territories and if you use the website you can see exactly where you can deliver to and how much this will cost/how long it will take. There is also a tracking service on their website to follow your package. My experience I did not specifically choose to use DHL , this was just the company that the interrail company used that I ... more

I don't have any first hand experience from any courier company really I don't sell parcels and when I do I just take them to my local post office. I rarely have purchases delivered to my house and when I do they still come with the good old postie or in the good old posties red and yellow van. So when I excelled myself and actually brought an ipod online I was quite surprised it was going to be delivered by DHL I had never really heard a lot about them and I suppose I just thought they delivered to and from companies but apparently not. I wondered why they needed to send such a small package ... more

Three things come to mind when I think of courier firms. First that wonderful film "Castaway" where the Fed Ex plane crashes and the remnants are washed up on the beach including the football which is lovingly named "Wilson". The film portrays accurately the precision of the organisation where deadlines and planes co-ordinate taking off and landing to ship items all over the world. Secondly it reminds me of the time recently I was at Edinburgh airport really early in the morning and was able to watch one courier flight after another landing with their cargo. The final thing that really struck ... more

The story I am about to tell is an old one, but … I think it is worth telling. As you may, or may not know DHL is one of the most reputable courier / delivery companies in the world. A few words on how the company works. Basically you call the company (DHL’s telephone number is advertised in the yellow pages), and give all the details of what you want to send and the destination to one of DHL’s customer service staff. I have to point out that each time I have called DHL, I have ended up talking to members of customer service who show sings of impatience and lack of desire to help or answer ... more