Department Stores

Prime Trash (Primark)

Advantages: Cheap, up to date fashion.
Disadvantages: Poor quality, child labour accusations, pandemonium in store!

Primark (or Primani as many people know it) is a mecca for broke yet fashionable young whippersnappers and penny-pinching old grandma's alike. For those unfamiliar with it, Primark is a high street retailer of clothing and homewares which is aimed solely at the budget market, with few things hitting the over-£20 mark. A standard teeshirt will only cost you four quid. A jumper will be about £8. A pair of knickers under £1. You get the gist. For the ...
...400+ other Primark reviews, I won't list every department and every item sold in Primark. Instead, I'll list the things I like about it, and then, the things about Primark which are bl**dy terrible. First, the good things: 1. The up to date fashion. Primark has a MASSIVE range of clothing, and their styles are becoming more and more on trend. They are now a serious contender to Topshop in the fashion stakes in terms of young women's clothes, with ...

SweetBerryJam 12.11.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Primark (Shop)

Poor level of customer service at M&S

Advantages: None
Disadvantages: Loss of trust in retailer

7 years on since Diane's experience and nothing has changed with M&S's poor customer service! I have recently bought a Summer dress from the Per Una range. After only wearing it once, the fabric had come apart on one of the sleeves. There must have been a fault in the weaving that was not visibly apparent at first. I still had the receipt as I had only bought the dress 3 weeks ago. I took it back to the M&S store and asked for an exchange for the ...
...Per Una had a different returns policy than the rest of the M&S range and the dress couldn't be exchanged! She said it would have to be sent away to the Per Una lab to be examined!! She pointed out this could take 3-4 weeks!!! I didn't want to be without the dress for such a long period of time so asked for a refund but was denied that, too. To top it all, the manager suggested I could always buy another dress!! Now I will write a letter of complaint ...

andrea1122 14.06.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Marks & Spencer (Department Stores)

Debenhams Silverburn

Advantages: Lovely store
Disadvantages: No staff to sell anythings!!!

Debenhams Silverburn, Scotland: Worst Debenhams store I have ever visited, no staff on shoe department, stood waiting on staff for over 15 minutes, also no staff again on the jewellery counter. In changing rooms two persons working felt very unwelcome and hurried. I regularly shop in Debenhams and spend on avaerage over £150 a month inthis store but will never visit this store again. Great store nice layout, smaller than the city centre store but ...
...Beauty staff are always very stuck up and again unwelcolming and if one girl is on her break then someone on another counter has to cover and 9 times out of 10 does not know where anything is and asks you to come back in 20 minutes. I find this very anoying as; if I want to buy something I want to buy it there and then. ...

joey_986 19.10.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Debenhams (Department Stores)

unfortunate

Advantages: no problems with asking for a refund however i did have the receipt and packaging was unopened.
Disadvantages: Voices were raised, store manager was unavailable.

...few house warming gifts from Bhs all with recieipt and orginal packaging. I decided these gifts were not to my taste and requested a refund. I was given a credit note and was told that i had six months to use these within. A few day ago i went back to bhs and decided i would purshase a few items, at checkout i was told that my credit note was unacceptable REASON being was the amount was large, although the barcode and issue date was valid and visible ...
...the date was visible. I gave a time and date for when i refunded my unwanted gift onto a credit note and asked them to check it on the system again I was told headoffice only had acess to this sort of information. Even though i went to the store which issued me the refund. i mean if this was the case i would have Kept my unwanted gifts and given them to a better course such as a charity. I know the recession has hit us hard but their no reason why ...

BEGUMSALIN 20.07.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of BhS (Department Stores)

Excellent Customer Service

Advantages: ...
Disadvantages: ...

The John Lewis store I am choosing to review is located in St David's Centre, Cardiff. John Lewis Cardiff recently opened it's doors on the 24th September 2009 and is Wales' largest department store. Myself and my boyfriend live in South Wales, so to visit John Lewis we would have to travel to Cribbs Causeway, Bristol, each time paying a small fortune in petrol and bridge toll. When the new John Lewis, Cardiff opened we were thrilled. It is only ...
...boyfriends birthday. As John Lewis is such a large store with such a range of products and services I have decided not to babble on with lists of departments and so on, as most people will already know that it is a department store, instead my review will focus on the Watch department as this is where I made my first purchase. The watch department is located on the first floor and is the area you meet once stepping off the escalator. It's an array ...

k8eh89 10.11.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of John Lewis (Department Stores)