pcspecialist.co.uk : Reviews, opinions and experiences

User Reviews

for pcspecialist.co.uk

Rating Summary based on 1139 reviews

		837

		238

		34

		13

		17

See all Reviews (1139)

Detailed rating

Ability to customise
Customer service support
Layout & Design
Navigation
Prices

	4.7

	4.3

	4.4

	4.4

	4.3

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93 of 94 Ciao users found the following review helpful

derek-j-a

Member since 26/04/2005

Reviews written: 95

PC Specialist.co.uk @ Reasonable Prices
Diamond review. Click to learn more
21/09/2005

User recommends the product

Advantages Top Spec Machine for a Reasonable Price
Disadvantages Purchase made by cheque/bankers draft/paypal - no credit cards.

I had owned my trusty HP Pavilion 1GHZ desktop computer since the turn of the century - (1999 to be exact, but turn of the century sound good doesn't it?) But, it was time to upgrade. I was quite happy with the machine taking the best part of whole morning to render my home videos ready to burn to DVD, but when I read in a Digital Photography magazine that effectively to edit and burn videos a processor of at least 2 GHZ (3+ recommended) and memory of at least 512 MB (1 GB recommended), I thought it was time to upgrade. Off to the local shops, but what a shock I had when I realised that it ... more
6 of 6 Ciao users found the following review helpful

tedness1

PC Specialist.co.uk 05/01/2009

User doesn't recommend the product

Advantages None
Disadvantages Dreadful customer and after sales service.

I bought a laptop from pcspecialist.co.uk in December 2007 and it hasn't worked properly EVER! It is now January 2009!!! They have the worst customer service and after sales service I have ever come across. They're incompetence is surpassed by none. This may seem like a lot to read, but if you're contemplating buying anything from pcspecialist.co.uk, you'd be very wise to read on… Shortly after I got the laptop it began to freeze up over and over and over. When I contacted pcspecialist.co.uk they told me it must be a hard drive problem because I was also having a lot of latency problems (slow ... more
4 of 4 Ciao users found the following review helpful

helenh12

PC Specialist - top end gaming machine 01/05/2010

User recommends the product

Advantages Knowledgeable staff. Easy to follow tracking system. Excellent interaction when problems arose.
Disadvantages Handling of faulty monitor could have been improved.

As a retirement present to ourselves, self and husband decided to push the boat out and buy a couple of heavy duty gaming machines. We wanted machines that would handle the newest generation of 3D games and also provide good processing/handling for our extensive collection of wildlife photographs. We both opted for pretty much the same spec: Case: COOLERMASTER HAF 932 FULL TOWER GAMING Processor: Intel® Core™i7 Processor Extreme Edition i7-980X (3.33GHz) 6.4GTs/12MB Cache Motherboard: ASUS® P6X58D PREMIUM: TRUE USB 3.0 & SATA 6.0Gb/s, 3-Way SLI Memory (RAM): 12GB CORSAIR XMS3 TRI-DDR3 Graphics ... more
4 of 4 Ciao users found the following review helpful

Pooky3

Great price, poor quality 25/11/2009

User doesn't recommend the product

Advantages Good spec for the price
Disadvantages Very poor build quality, poor customer service, time-consuming

PC Specialist seem to be really good value for money in relation to their specifications however the likelihood of having to spend so much more on righting their faults makes the overall cost huge. Their team aren't very helpful and do not sound at all interested on the phone. My experience with them: So, I ordered a laptop from PC Specialist in January this year, my budget was £500 but was advised by a friend (who recommended the company to me) that to get the spec I needed that I should up my budget. I ended up getting a great spec for £785 and chose the collect&return for the 1 year ... more
4 of 4 Ciao users found the following review helpful

Sundaysmile

Member since 07/02/2013

Reviews written: 1

Gaming Desktop 07/02/2013

User recommends the product

Advantages Very informative and easy process, simple easy to use means of assembling your dream machine.
Disadvantages Again time will tell if the components are up to scratch on longevity, but so far so good!

I've had my Desktop from PcSpecialist for just over a week now, so far so good. Quality wise the machine has lived up to my expectations so I have no issue with the components just yet, though if I do, i've set up the repair guarantee for replacements, which I should hopefully never need to use. As for the service I found many things to be surprising. The Customization Build options have been very helpful in determining compatibility between components and suggesting alternatives. The community forums where the staff and buyers converse between one another has been very informative in choosing ... more