Advantages: Price, Size, Weight, Set up Disadvantages: Display Quality, Controls, Speaker Quality, Cables
I purchased this 17" Digimate LCD monitor for my pc from Asda for £146.97 as a replacement for my old conventional monitor as I need to save some space.
I brought this display system home and was pleasantly surprised at the weight and the fact that I could take it out of the box on my own, as I have experience of other ones that are so tightly crammed with the packaging they have needed two people to remove them from the box. One to hold the box and one to hold the monitor.
It was fully assembled, I didn't have to add the stand as you have to with some other models. It is a little wobbly on it's stand though and not as sturdy as some more expensive types. This seems a little worrying as these items are easily damaged, so a slight knock and it might be broken completely.
I couldn't just wire it up and add it on as there were ...
Advantages: Good monitors if/when they work Disadvantages: Useless customer service / warranty
Hi
I recently (2 weeks ago) bought a Digimate 17" monitor - two reasons, one was price and second was 3 years onsite warranty (supposedly)
Iti worked ok for a while. Great screen and good audio. Then it stopped working. I checked it out and it was actually the DC socket at fault in the back of the monitor. So I called Digimate as their warranty says.
Firstly i was asked to post back the power supply which is strange since I did say on the phone that it was the socket at fault. So I sent them an email through their website to which I have never had a response after over 24 hours. Just a quick auto email that says thatnks for your enquiry. And that is meant to be their support team.
Anyway I rang again and this time they said they would send a courier to pick up my monitor and check it out but they cant pick it up for 2 weeks ...
Advantages: good size, lightwieght. Disadvantages: unreliable product with no exsistent service.
I purchased my monitor in october last year by the begining of december it had broken down.
No problem with that, products break and there are faults with all sorts of things not just computers.
I looked up digimates website and tried to report the fault a number of times to no avail.
I started calling all of the numbers on there webiste in early december 2005 thus far i have called there service, sales and main office lines a total of 12 times since then ,I have left messages every time with all of the numbers giving my home, moblie and also my wifes work number.
I am still awaiting a response.
This product is an unreilable product with expetionally bad after sales service and I would recomend that everyone stays well clear of this company.
( The monitor is still in its box beside my computer as i write this gathering dust) ...
