I took out travel insurance with Diners Card because it appeared to have value for money. However I made a claim which on the face of it appeared straight forward but left me feeling that I had been cheated.
During one of my regular flights I was disembarking from the plane when my spectacles ... Read review
Advantages: Inexpensive Disadvantages: Claims record leaves a lot to be desired
...took out travel insurance with Diners Card because it appeared to have value for money. However I made a claim which on the face of it appeared straight forward but left me feeling that I had been cheated.
During one of my regular flights I was disembarking from the plane when my spectacles fell off my face and bounced down the steps cracking one of the lens and also the frame. They were beyond repair I therefore completed a claim ... ...when I recieved notification from Diners Card that my excess had been increased to £100.
I asked why this was I was told that all insurance companies share the claim load it is normal practice. I was not prepared to be fobbed off with this and therefore voted with my feet from both insurance companies and went elsewhere. This incident made me realise that this type of insurance needs to be regulated to avoid this type of scam.
... more
I took out travel insurance with Diners Card because it appeared to have value for money. However I made a claim which on the face of it appeared straight forward but left me feeling that I had been cheated.
During one of my regular flights I was disembarking from the plane when my spectacles fell off my face and bounced down the steps cracking one of the lens and also the frame. They were beyond repair I therefore completed a claim form for my travel insurance company as the damage had been caused during travel. I was asked if I had any other type of insurance I answered yes I have household insurance and was asked to give the number which I supplied. The claim was met for, less excess, £149.00. We was not enough to purchase new spectacles but went some way towards the price. I was shocked and not a little stunned when I recieved a notification from my household insurance stating that my excess had been increased to £100 previously I did not have an excess I always believe in paying extra to get rid of the excess. I was further shocked when I recieved notification from Diners Card that my excess had been increased to £100.
I asked why this was I was told that all insurance companies share the claim load it is normal practice. I was not prepared to be fobbed off with this and therefore voted with my feet from both insurance companies and went elsewhere. This incident made me realise that this type of insurance needs to be regulated to avoid this type of scam.
