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Direct Line Car Insurance

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I've typed this review as an overview of the Direct Line website, plus as a 'what to do if involved in an accident' and a 'what happened to us' - I hope it helps! I don't seem to have much luck with cars. My first was repeatedly vandalised until the fateful day someone pulled its poor ... Read review

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You've hit my car!!

AdvantagesQuick, easy, painless. Everything is done for you.

DisadvantagesBasic teeny tiny hire car.

"...as an overview of the Direct Line website, plus as a 'what to do if involved in an accident' and a 'what happened to us' - I hope it helps! I don't seem to have much luck with cars. My first was repeatedly vandalised until the fateful day someone pulled its poor little door off and tried to hotwire it. My second car was going fine until the day someone decided to drive into the back of it at a road junction - they said they were "looking behind ..." Read review
11.11.2005

Ciao members have rated this review on average: exceptional

Community Level 5Andy0304

Andy0304

More Than Just An Insurance Company!

AdvantagesHuge Range Of Services, Value For Money, Great Service

DisadvantagesNone At All

"...coming back to one company, Direct Line. Since being with Direct Line I have had 3 different cars and with every car they come back with the cheapest insurance quote, and they allow me to pay it monthly. This is a bit of bonus as there is no way I could afford to pay out them amounts in one go. Although this year they were only just the cheapest, by about £30, this year with Tesco coming in a close second. Having had insurance with both these ..." Read review
24.10.2004

Ciao members have rated this review on average: very helpful

A Good Deal, Better, from Direct Line

AdvantagesEasy to so business with, good premiums, stable underwriting

Disadvantagesnone

"Background --------------- I have been insured with Direct Line for something like 14 years now, having defected to them when I worked for a very large well known broker, as even with staff discount, Direct Line's quote was cheaper! We currently have two cars, home insurance and life insurance with direct line, and I will ensure they quote us for pet insurance very soon. I have also taken out their one trip travel insurance on a couple of occasions. ..." Read review
06.11.2006

Ciao members have rated this review on average: very helpful

Community Level 6ScottishWe...

ScottishWestie

Don't rely too much on those comparison websites

AdvantagesMore competitive than comparison websites, staff at call centre when buying

DisadvantagesNo courtesy car available with fully comprehensive package

"...a recent TV ad for Direct Line that stated they don’t participate in comparison websites which is rather a brave commercial decision to make considering how popular these sites have become. I went on to Direct Line’s website & after punching in the same information as before in what looked like an identical application form / page I was given a quote for £268.00. The cover was slightly less than Virgin (no courtesy car available) & I could have ..." Read review
09.06.2009

Ciao members have rated this review on average: very helpful

Community Level 5jimblob

jimblob

You dont need a red phone to call DL

AdvantagesCompetitive, easy to deal with.

DisadvantagesNone I can think of.

"...to the one Insurance company, Direct Line. I have two cars on the road, a small Mazda 121 and a nice Mitsubishi Carisma GDI sport, one I use for ferrying my wife and kids about and the small one for work and general run about use so I need a comprehensive cover that won’t make me cry when the premium is mentioned. Direct Line has consistently come up with one of the cheapest quotes for insurance that suits my needs; I won’t say they were the ..." Read review
13.11.2004

Ciao members have rated this review on average: very helpful

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