CANCELLATION OF POLICY CLAUSE!!
Advantages none
Disadvantages CANCELLATION OF POLICY Clause!
Detailed Rating
| Competitiveness of APR | |
|---|---|
| Comprehensiveness of range of products | |
| Product package | |
| Efficiency of service | |
| Value for money | |
| Online - Content/organization of site | Average |
| Online - Reliability/speed of site | Average |
more
The Author
Author's newest reviews
|
17/10/2008
|
|---|
|
27/03/2008
|
|---|
Although my EXPERIENCE comes from Elephant.co.uk, it is just as applicable to DirectLine, as they have similar wordings in their POLICY DOCUMENT.
The "Cancellation Of Policy" is the latest scam by used by insurance companies to screw you!.I had used Elephant for 3 years, until the day I had to make a claim because some driver hit my car and ran off!. I had to claim on my insurance. However, they declared my car UNECONOMIC TO REPAIR - In other words it was a TOTAL LOSS.
However, I discovered some NASTY clauses in their insurance policy. Aside from loosing my (agreed) Policy Excess of £300, Elephant was going to CANCEL MY INSURANCE and KEEP the REMAINDER OF THE PREMIUM. IT IS WRITTEN IN THE POLICY. This is not right!!!. The maximum I should loose is your Policy Excess (ie £300). Why should you have to buy BRAND NEW INSURANCE POLICY?
The same will apply if your car is stolen. So imagine you are a young driver who paid £1000 for his insurance and your car is worth £1000. And the next day your car gets stolen. Even though your car is insured against theft (so the insurance will give you £1000 less you policy excess), but you have to fork out another £1000 for a new insurance policy!!! What a rip-off!!!
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment
Page 1 of 2
| 1 - 5 out of 9 comments
Soho_Black 28/05/2005 12:02 Duplicated, for the most part, from your Elephant review and off topic, as it mostly refers to that company. Also, you admit you have no direct experience with Direct Line, so you shouldn't really be writing about them.
Matt.Blundell 28/05/2005 01:02
Your're right you should read your policy documents as you should with anything you by. It is standard insurance practice for your insurance company to retain your permium following a claim, they dealt with your claim - thats what you paid for! As for starting a new policy following a total loss this definately does not apply with Direct Line as i have worked there for 7 years!
scampi1 27/05/2005 23:42
As Helen has said below paying up your policy after a total loss claim such as an unrecovered theft or write off is standard practice with all insurers, the cover is though transferable to a new vehicle upto your renewal date.
marcellep 27/05/2005 19:24
This review tells us nothing!!! Rob
Page 1 of 2
| 1 - 5 out of 9 comments
As below...