Advantages More competitive than comparison websites, staff at call centre when buying
Disadvantages No courtesy car available with fully comprehensive package
Nowadays comparison web sites take the hassle out of looking for a competitive insurance quotes & within 15 minutes you have around 40 different quotes from various companies which in the majority of cases can save you a lot of money.Having used ‘Go Compare’ in early May for home insurance I saved myself £140.00 from my existing & very greedy insurance company. It is now June I need car insurance & decided to use ‘Go Compare’ once again.
The problem I had with car insurance was I had been running a company car for nearly 13 years & now that I have bought a car of my own I wasn’t entitled to a ‘no claims bonus’, or at least that was what I thought.Within 15 minutes I had filled in all the relevant sections of ‘Go Compares’ website’ for a quote & ended up with over 40 different quotes, the cheapest being £300.25 from Virgin Money.
Then I remembered a recent TV ad for Direct Line that stated they don’t participate in comparison websites which is rather a brave commercial decision to make considering how popular these sites have become.I went on to Direct Line’s website & after punching in the same information as before in what looked like an identical application form / page I was given a quote for £268.00.
I was put through immediately to a young girl in the UK call centre who brought up my quote on her screen. At this point she could have taken my card details & processed the insurance quote for me. However she looked at the quote very carefully & questioned why I hadn’t any ‘no claims bonus’ given the fact I had been driving since the 1970s & never had an accident since 1978.
|Competitiveness of APR|
|Comprehensiveness of range of products|
|Efficiency of service|
|Value for money|
|Online - Content/organization of site||Good|
|Online - Reliability/speed of site||Good|
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