Direct Line Mortgages

Its scary when you think how much money you borrow when you buy you own home. Most people, once the mortgage has been signed, tend to carry on paying each month without much thought of it. My husband and I were such people until my brother mentioned how much his repayments was going to be on his new mortgage. This set alarms bells ringing for me as we were paying a lot more, for a similar amount of borrowing. Over the years Direct Line have got our business. Both our car and home insurance is cheaper than anywhere else we have found and we did find it the cheapest place for a loan a few years ... more

Choosing a mortgage lender is one of the biggest decisions you’ll make in your life. Get it wrong, and it could cost you dearly. Remortgaging has never been easier, and many lenders are desperate for new business, and will even poach from other lenders. That said, it is still time consuming to change mortgage lender, and not necessarily without a cost, albeit hidden. So, it is important to get it right first time, and not rely on the fact that you can change lender part way through your mortgage. Four years ago I moved house and was looking for a lender. I shopped around (although without the ... more

What can I say about the Direct Line service without resorting to expletives. Basically they almost cost me a property. Very poor and slow customer service and been know to stetch the truth on more than one occassion. An example of this would be with regards to a survey I had done. The property being an old church was fairly non-standard and Direct line told me the surveyor recommended a 100% retention. I spoke to the surveyor and he advised me that this was not the case and would fax direct line (and he then confirmed that this had been done). When I contacted direct line they said that they ... more

I have a Direct line mortgage and took it out just over 2 years ago. The big advantage with them is that they will lend on the basis of affordability and not just simple multipliers like most lenders. However, this can cause problems. Me and my missus earn somewhere in the region of £40000 a year between us, not a huge amount of money. However, Direct Line said in principle, they would lend us £300000!!! I never went for it but you have to be concerned with the policy of such a company. How could we possibly afford to repay that sort of money and live a good life. It is ludicrous. Also, they ... more

I called Direct line a number of times for a quote as I was moving my mortgage over the last two months. I found that the service was slow and the products weren't that innovative or competitve. The brand is definately good but I think that they should stick with insurance as that is the field that they have really made there name in. Diversification is good if you can offer the consumer something new along with variety - from what I have seen - there is neither here. A lower APR would be a help as it is not the cheapest in the market - even after the introductory discount. ... more