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Member since:21.01.2001

Reviews:20

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Quote-start

Not really that competitive

Quote-end
17.03.2001

Advantages:
None really

Disadvantages:
A jack of all trades  -  and not really a mortgage big boy  -  thus the rates are not that competitive

Recommendable No:

Detailed rating:

Promptness of service

Efficiency of service

Competitiveness of charges/rates

Staff courtesy

Online - Content/organization of site

Online - Reliability/speed of site

Online - Ease of applying for products

Online - Investment tracking

4 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. the_mad_cabbie
  2. Diane22025
  3. wulise
and 2 other members

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The overall rating of a review is different from a simple average of all individual ratings.

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I called Direct line a number of times for a quote as I was moving my mortgage over the last two months.

I found that the service was slow and the products weren't that innovative or competitve.

The brand is definately good but I think that they should stick with insurance as that is the field that they have really made there name in.

Diversification is good if you can offer the consumer something new along with variety - from what I have seen - there is neither here.

A lower APR would be a help as it is not the cheapest in the market - even after the introductory discount.

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This review of Direct Line Mortgages has been rated:

"somewhat helpful" by (100%):

  1. the_mad_cabbie
  2. Diane22025
  3. wulise

and 2 other members

The overall rating of a review is different from a simple average of all individual ratings.



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