Direct Line Breakdown Service

‘Direct Line & Sinker’ I am a dissatisfied Direct Line Rescue (ex)customer. I, like many others, took the time and effort to shop around for my motor insurance, when I got the lowest quote available on the market from ‘DL’, I was astonished to see that the premium was a LOT lower than the main rivals, so much so in fact, that upon speaking to one insurer to ask for a comparison, they asked who I had spoken to so far and the poor girl on the other end of the line could not get off the phone quick enough after the hearing the words ‘Direct’ and ... more

1 year ago I decided to purchase Car Breakdown cover as I was travelling down to Chester from Kirriemuir (Scotland) every 2 weeks, and my partner and I were also commuting 40 miles a day to University with having a P reg Fiesta I was sure that she would one day fail on us! So I set about shopping about, I came across direct line through the website, I had read alot of good reviews on the companies Breakdown service. What sold me the cover was > 10% discount for buying online > Average response time of around 40 minutes > No call out discount after one year > 8 out of ten cars fixed at the ... more

I've just read an op on Directline Rescue which was less than flattering shall we say. My own experience has been good so far. My husband and I bought our first little car about 4 months ago. I rang all the insurance agencies for quotes, to find that Directline wasn't only the cheapest but had great service. I don't actually drive, I've held a provisional licence for 12 years but never got any lessons. Directline actually lowered the premium when I was added to the policy as a learner driver! But I digress. This op is about their rescue service. Upon buying out M reg Ford Fiesta we decided to ... more

Direct Line rescue are admittedly my first rescue company, although I would happily recommend them to anyone. I had to shop around and although I have since changed, this was merely because I couldn't afford to keep up the payments. I am not complaining, if I could afford to go with Direct Line again then I undoubtedly would, and their rates for older drivers are certainly very competitive, but not for younger drivers. I am only 18 and just switched, but I had to call upon Direct Line twice in my time with them. My first occassion was in Scotland - well almost!. I was on a cross country drive ... more

Since I don't know anything about cars and travel 50 miles to work everyday, I recently decided to take up a breakdown cover. Obviously I compared prizes and services and asked friends for their experiences. Based on this, I decided to join Direct Line. They offer: - 24 hour assistance, 365 days a year - Over 6,000 selected breakdown specialists nationwide - Quick response time (they claim less than 40 minutes in average) - 10% discount in the following year, if they are not called out for one year Depending on your needs and the prize you want to pay, they offer a number of different ... more